I am a benefits administration professional known for accurately auditing benefits invoices, administering benefit plans, and assisting team members with inquiries. Often called upon to run reporting for FSA, HSA, and 401K funding, which includes reconciling to payroll. Extensive experience working with vendors, carriers, and brokers. Experience presenting to large groups and leaders. Currently open to new opportunities. Please contact me via LinkedIn.

Proactively monitored Benefits In-Box daily and delivered prompt support to employees and managers on benefit inquiries.Executed thorough audits across all benefit plans to ensure accuracy and consistency.Successfully reconciled monthly invoices for fourteen (14) plans.Evaluated, created, and revised internal processes to better assist employees, while ensuring compliance with government regulations.Audited, reconciled, and processed monthly invoices with diligence. Functioned as the key liaison for plan vendors and third-party administrators, ensuring smooth and efficient collaboration and communications.Contributed to the design, distribution, and delivery of new or updated benefits.Provided comprehensive customer support for all benefits and enrollment questions.Conducted data analysis by running queries and delivering ad hoc reporting to support informed decision-making.Ensured daily maintenance in Dayforce for benefit notices, while checking vendor websites for errors requiring corrections.Collaborated with payroll on any necessary adjustments or verifications, ensuring accuracy and compliance.

Reconciled invoices for U.S. and Canada based benefit plans. Validated enrollments and managed life event changes with accuracy.Assisted in ACA 1095-C testing, ensuring compliance with regulatory requirements.Proactively monitored the departmental inbox, promoting effective communication between team members and vendors.

Managed daily administration of employee benefits for 800 employees, including reconciling eight (8) carrier invoices and overseeing PERS benefit administration.Entered eligibility data into five separate benefit systems, demonstrating flexibility in managing deadlines and priorities.Conducted bi-weekly new hire benefits orientations, ensuring smooth onboarding and seamless enrollment processes.

Led the administration of benefit plans for over 3,000 employees, including reconciling health insurance invoices and delivering timely and accurate reports.Offered advice on insurance plan matters, accurately explaining plan features and demonstrating problem-solving skills; SME for all benefit plans.Acted as the primary point of contact for active employees transitioning to retirement plans, ensuring a seamless process.Resolved issues related to plans, eligibility, enrollment, and system maintenance through meticulous troubleshooting and analysis, leveraging excellent proficiency in Oracle EBS modules. Conducted testing of patches and system changes.Facilitated open enrollment meetings and conducted new employee benefits orientations, culminating in the creation of a new benefits orientation presentation.Demonstrated exceptional proficiency in learning, training, and managing system programs.

Managed delivery of Sierra Health Services' benefits plans, serving as primary contact for third-party administrators and leading open enrollment projects. Administered benefit programs and conducted report analysis as required. Proficiently learned, taught, and managed the Oracle system in collaboration with IT.