Providing cybersecurity consulting, project management and augmentation of services in the IT industry with qualified military veterans.

Highlights: IT Budget Management, Project Management, Contract Management & Negotiations5 Years managing projects with Value-Added Resellers such as Insight, CDW-G and SHI with large companies like Kronos and Microsoft, 5 years as the Technical and Operations lead for federal programs such as E-Rate and Emergency Broadband Benefit (EBB) with the FCC and Texas Education Agency, aligning operations and compliance to qualify for over 8 million dollars in reimbursements.

- Led a technological project to modernize the process of 911 system and HFD EMS using secured applications, robust mobile tablets on a secured connection to provide high-quality telemedicine video sessions from a live doctor which has resulted in over 80% of calls deviated away from hospitals using technology to save the City of Houston $4.7 million- Supported over 4,000 users including emergency medical professionals and fire department staff while supporting the city of Houston leadership teams and providing reports for data-driven decisions- Lead support engineer interfacing with corporate applications ranging from Cisco Jabber, Cisco VoIP softphones, Electronic Health Record enhancement with RFID and peripherals and firewall changes- Managed optimization of video systems including component level technical work, vendor collaboration to enhance efficiency and systems upgrades including firewall/ASA change requests and Cisco VPN connections, under my leadership to reduce non-urgent calls from 50% to 12%- Designed and planned infrastructure to support secure video telepresence solution using Cisco Telepresence Content Server, Cisco EX90, and Cisco Jabber client so that physician and patient engage in private sessions, - Deployed Fiber Optic Network, Motorola VoIP Gateways, Cisco Video Communication Servers, and Telepresence Management Suite. The administrator of servers and storage, virtualization and imaging, Microsoft Exchange 2010/2013, Windows Server 2003/2008/2012, Microsoft SQL Server 2008, Microsoft SharePoint Server 2013, Active Directory Management, DNS, DHCP, and Group Policy.

- Managed a state-of-the-art operations center that integrated multi-million-dollar technology to monitor and respond to disasters and other emergencies in Harris County - County manager of Texas Wide Area Radio Network (TxWARN) Regional Radio System, a large public safety voice and data radio system that services over 100 agencies in the Houston-Galveston region. - Directed Physical Security Information Management (PSIM) activities to include access control, security cameras. The tollway camera system, server administration - Managed technology enhancements to network, remote desktop environment, server management, SharePoint management, VoIP projects, Active Directory, F5, VPN, and VMWare Site Recovery Manager- Deployment supervisor of the new environment that included thin clients and new Microsoft Server 2012, user role access, and virtual SAN allocation- Managed the telecom communications operational systems on Cisco Prime (3GPP Inventory Management)- IT Special Projects planner and director in charge of emerging technologies and innovations that met the County Long Range Technology Plan for Disasters- Sharepoint administrator for emergency management and homeland security partner agencies such as FBI, DEA, flood control and health & human services networks with access to shared and secured resources

- Managed a Department of Labor Employment and training program for unemployed military veterans providing effective job coaching, job development, and employer relations coordination - Administered federal funding, utilizing cost-effective analysis and adhering to budget limitations to include more than $1,000,000 to provide On-the-Job Training and supportive services while maintaining a collaborative community partner database that assists veteran needs - Supervised attainment of successful goals to include a 200% increase in job placements while surpassing 70% retention rates and coordinating presentations to business partners to facilitate information on workforce development initiatives- Created and supported Sharepoint environment for program information sharing

- Managed a technology budget of $2,500,000 and supervised sub-contractors for work in Mexico to run fiber, Ethernet, analog lines for life safety systems connected to the network closets to specification- Configured Cisco routers and switches- Developed operational plans including continuity for Oil & Gas server virtualization requiring 24/7/365 support where a ticketing system was stood up (ServiceNow)- Provided dedicated systems support in a company for 800 + users in a Windows environment- Imaged workstations for engineers and executive staff in support efforts, pipeline software platforms and engineering - Implemented Network Operations capabilities for network monitoring, management and trends analysis, as well as information assurance tools- Supported the enterprise installations of TrendMicro, VoIP server migrations (Nortel to Shoretel) and Windows Operating System installation upgrade from 2008 to 2012- Authored and tested scripts for adding and deleting accounts for ad-hoc contractors- Deployed solarwinds enterprise to monitor all networked devices, servers (like IIS, Windows)

- Supervised, installed, maintained and assisted users with signal support systems, Cisco switches, routers, VoIP call processing software, Promina Multiplexers, Redcom Labs PBX and Juniper Networks Firewalls. - Administration of the terminal devices and server configuration to include Operating Systems from Windows 3.x/4.0/95 to 2003, satellite communications equipment and automated telecommunications computer systems, local area networks, wide area networks and, routers - Supervised a multi-million-dollar Department of Defense IT infrastructure fielding WIN-T increment 1 that supported secured terminals, Department of Defense Teleconferencing Systems and modernized data and voice networks- Managed an extensive tactical communications system that employed analog, digital, satellite, high-capacity radio links and a team of 200- Lead architect in the Global Information Grid systems including SATCOM and Telecom/Telephony OSS with backhaul Cisco Switches on a Department of Defense (SIPRNET) network.- Administered budgets for Hardwired Life Cycle, Personnel Actions and Budget- Implemented segments of the Tactical Network Operations (NetOps) Management System (TNMS) is a scalable, modular NetOps capability that operates on multiple client or server platforms. The TNMS will facilitate decision making necessary to quickly identify network problems, shift resources, change configurations and coordinate the management of the critical network infrastructure supporting mission command functions

- Administrator of quarterly goals, team customer success plan (KPI’s), metrics, reporting and regional business account volume increase by 10%- Consulted with customers on different types of wireless solutions and devices including PDAs all ranging from IDEN (Nextel) to GSM and CDMA (Sprint) networks - Dominated regional sales and excellence in customer service for 3 quarters - Managed business accounts and ensured all new projects were successful from start to finish - Senior Project Specialist during the Spring acquisition responsible for reporting of quarterly numbers, inventory process controls and projected, revenue- Coordinated account customization and limitations including tracking services for construction fleets and device management for business data plans- Key stakeholder in the Nextel (iDen system PTT) and Sprint (CDMA) and Direct Connect solution after acquisition and merger- Installed and managed intranet applications for asset management, trouble tickets from users, escalation to Tier III support and inventory management