Assist the Director in overall operation of the program. Direct communications and marketing projects. Work closely with the Program and Volunteer Manager and the Outreach Coordinator.

Administration and management from start up of a retail gift and home accessory store. Research, planning and budgeting for sales, equipment and store design. Researched and installed a point of sale system. Designed forms and implemented a special order and lay a way process. Wrote operation and procedure manuals for employees. Hired, trained and supervised employees in all aspects of store operation including receiving, sales, customer service and merchandising. Designed customer rewards program and effective marketing campaigns. Utilized our mailing list for postcards and newsletters designed in house. Accessed media services.Merchandise planning and purchasing utilizing open to buy procedure. Accounting and payroll using Quickbooks. Knowledge of MSOffice Suite.

Multi-line Manufacturer's RepresentativeSales of gift and home accessory products to independent stores in CNY. Time management and planning for territory coverage. Trade show set-up and sales Boston and Rochester.

Sales, installation and service of full-line greeting card departments to chain and independent stores.

Multi-line Manufacturer's RepresentativeDeveloped and maintained accounts for houseware and hardware manufacturer's lines to department stores and hardware/building material stores. Trained product demonstrators and distributor sales people. Trade show sales in New York and Chicago. Merchandising service for Rubbermaid and Patterson Shade in Fays Drug and Ames Dept. Store