Sandy Schroeder Email & Phone Number

Greater Chicago Area

Algonquin, Il

We value our referral partnerships. Please contact us directly at 847-469-7537 or info@thomsonmemory.com.

Thomson Memory Center founded in 2008 is a private neuropsychology practice specializing in the diagnosis and treatment of problems with thinking, learning, and memory for pediatric through senior aged patients.8 Chicagoland locations - Algonquin, Barrington, Deerfield, Hoffman Estates, Lincoln Park, Oakbrook, Park Ridge, and St. Charles, www.thomsonmemory.com

Deerfield

Responsible for daily functions of assigned Strategic Accounts which includes EDI, returns/credits, quotes, customer service, problem solving, contract pricing, and reporting.I support Sales Managers by providing effective and positive customer relations, building a foundation for account growth.Recently added responsibilities round out diverse portfolio: Pricing, bids, contracts, rebates, new item set up for both Lagasse and United.

Managed sales activities of assigned accounts. Provided professional customer service through timely quotations, order entry, complaint resolution, and scheduling of warehouse shipments. Developed and maintained effective vendor contact and customer relationships to assure a competitive position in the marketplace and maintained customer specific inventory. Reviewed market analyses to determine customer needs, volume potential, price schedules, discount rates, and developed account sale… Show more Managed sales activities of assigned accounts. Provided professional customer service through timely quotations, order entry, complaint resolution, and scheduling of warehouse shipments. Developed and maintained effective vendor contact and customer relationships to assure a competitive position in the marketplace and maintained customer specific inventory. Reviewed market analyses to determine customer needs, volume potential, price schedules, discount rates, and developed account sale campaigns to accommodate sales goals of the company. Lotus Notes, AS-400, Show less

Responsible for working with highly valued accounts such as U.S. Government, International Dealers, and co-op trade shows. Worked as a liaison between outside dealers and various internal departments. Assisted in the development and training of outside sales offices on AS-400 order entry application. Responsible for dealing with difficult customer service issues and assisted manager with mentoring, evaluations and workloads for department. AS-400, Outlook, MS Office and EDI.

Responsibilities for this position required the capability of handling a very heavy call volume and order entry, which required speed, accuracy, and communication skills.

Managed customer service department. Duties included employee performance evaluations, recruiting and training. Coordinated the bid process with public school and federal/state prison systems. Direct contact with canneries and food manufacturing companies regarding private label, order entry/follow-up, and problems.