Sandy Sears Email & Phone Number

Seattle, Wa

Preparing correspondence and legal documents; reviewing, notating and analyzing court documents, reviewing court dockets and determining what pleadings needed to be filed to move or respond an issue; maintaining tight timelines for excellent client satisfaction in a high volume, fast paced environment dealing with secured creditor loans.

Preparing correspondence and legal documents; reviewing, notating and analyzing court documents, reviewing court dockets and determining what pleadings needed to be filed to move or respond an issue; maintaining tight timelines for excellent client satisfaction in a high volume, fast paced environment dealing with secured creditor loans.

Provided administrative support to the District Manager, Reserve and Career agents in our office; provided administrative assistance to Full Time agents in outlying offices to service policies, make policy changes with the corporate office of Farmers Insurance, provided quotes to prospective customers; created, maintained and emailed trackers to inform agents of their folio status and conversion status, followed up policy issues, including refunds and correction of billing, cold called prospective customers, provided phone and receptionist support to the entire office and district, assisted with closure of office when merged with a new district.

Started an online retail business which focused on excellent customer service in the sale of homemade handcrafted items including apparel, jewelry, greeting cards and crocheted goods and toys. The start-up of our business required setting up an online website, and obtaining city and state business licenses and a federal tax identification number.

Answered phones, scheduled estimates for company owner, gave estimates, scheduled start and completion dates, coordinated the work schedule when company had simultaneous jobs, called and scheduled concrete deliveries, handled customer service issues, was responsible for all correspondence and permit filings involving city, county and state agencies, maintained all payroll records and tax records.

Began as a Sales Associate and was promoted to Department Supervisor after 3 months. Hired and trained my own team to offer excellent customer service in the Home Fashions department. Performed Customer Service Manager duties storewide during each shift. Implemented and delegated presentation of merchandise display standards for my department. Provided support to upper management team - was a key carrier for the store and was responsible for opening and closing procedures as well as counting the safe at the end of the day and electronically submitted those reports to the main district office. Took charge of the store when upper management was unavailable. Helped sales associates to understand and work within store policies and procedures, Was made responsible for customer service issues for the entire store including refunds, pricing, and refunds on damaged or incomplete items during the store liquidation process.

Answered phones, scheduled estimates for company owner, gave estimates, scheduled start and completion dates, coordinated the work schedule when company had simultaneous jobs, called and scheduled concrete deliveries, handled customer service issues, was responsible for all correspondence and permit filings involving city, county and state agencies, maintained all payrolls records and tax records.

I maintained the cumulative folders for all of the students at the school, calculated grade reports and grade point averages, provided all office support for the principal and teaching staff, ordered and maintained teaching supplies including text books.