Sandy Serrano Email & Phone Number

New York, Ny, Us

• Provide direct administrative support to the Immunology Institute Chair and Vice Chair, including calendar management.• Collaborate with directors to streamline work processes and procedures for enhanced efficiency and delegate tasks to administrative staff as needed.• Facilitate the submission of new grant proposals and non-competitive renewals by collecting relevant documents and data.• Process internal core billing accurately and efficiently.• Serve as a liaison between investigators, consultants, sub-contractors, and the institution to streamline the process.• Manage the department academic seminar series and monthly faculty meetings.• Train and supervise institute's administrative assistants.• Maintain and update Mount Sinai's Health System event calendar for the department.• Plan logistical arrangements for the annual institute scientific retreat and the Icahn School of Medicine International Summer Course hosted across three continents.• Coordinate travel logistics, including flights and hotel accommodations, for incoming junior faculty and postdoctoral candidates.• Organize chalk talks for incoming faculty candidates.• Oversee departmental celebrations, including end-of-year and defense celebrations for PhD and MD/PhD students.• Provide technical advice, problem-solving assistance, and answers to questions to incoming and current faculty members.• Actively contribute as a member of the Precision Immunology Institute Diversity Committee.• Schedule and manage conference room bookings, including setting up A/V equipment.• Prepare travel schedules, documents, reimbursements, and expense reports for conferences.• Manage purchase orders, honorariums, check requests, and petty cash vouchers with attention to detail and accuracy.

New York, Ny

• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.• Address and resolve general payroll-related inquires.• Support human resources staff with new hire orientations.• Set up meetings and interview schedules as part of the recruitment process.• Evaluate timecards for accuracy regular and overtime hours.• Sent notices to employees regarding expiring documentation.• Provide payroll information by collecting time, expense reports and attendance records.• Schedule employee training and orientation.• Explain company personnel policies, benefits, and procedures to employees.• Keep up with OSHA standards by ensuring the company complies with safety and health standards.• Provide administrative support by organizing work, answering the telephone, relaying messages, maintaining equipment and supplies.

• Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.• Reviewed all purchase invoices for accuracy and proper expense disclosure.• Monitored payments due from insurance companies and promptly contacted insurance adjusters with past due balances.• Maintain accountability of incoming check deposits made by insurance companies.• Work on insurance aging report for claims outstanding greater than 60 days.• Review explanation of benefit correspondence, investigate denials, and respond to requests for further claim processing.• Oversee and ensure that collections, net, gross and days in accounts receivable targets are met.

• Responsible for organizing and maintaining the functions of the front desk for the facility in a friendly, organized and efficient manner. • Communicated with patients at all times on appointments, insurance issues, and collection of patient balance. • Input all necessary information into office system to assure clean claim and payment.

Bachelor’S Degree, Information Technology

Associate Of Arts And Sciences (A.A.S.), Computer Systems Networking And Telecommunications

Activities and Societies: Deans List