Sandy So Email & Phone Number

Livermore, California, Us

● Managing several Key Categories with over $120M of Gross sales● Analyze category performance and present strategic next steps to the leadership team● Lead a direct team and provide mentorship to team members, prioritizing coaching, and clear/useful feedback● Hold the team accountable for delivering product excellence, with a consistent price/value relationship● Developing, implementing, and evaluating policies, procedures, and standards for the purchasing team● Participate in new product development

Livermore, California, Us

●Identify and evaluate potential suppliers to meet the company’s needs● Review and negotiate cost and terms of conditions with suppliers● Develop and maintain strong relationships with local and overseas vendors● Issued solicitations, prepared POs, and ensure smooth procure to pay process● Partner with Sales and Marketing to develop promotional strategies and review product performance● Manage category sales performance and potential product developments● Monitor inventory levels between warehouses and initiate internal transfers● Forecast and plan for purchases of multiple product categories and productions● Analyze and Interpret sales data and sales trends of the categories

• Analyze and review daily pricing entries to avoid overlaps and mistakes • Ensure and maintain accuracy on pricing and promo items • Communicate with Consumer Demand Team on any discrepancies between promotions & weekly ads.• Proof and edit weekly ads in Crosscap Retail Marketing System • Support and back up team members during any absences• Response to Marketing Support Center for inquires and label errors in stores. • Prepare reports to review work progress and data comparisons

Windsor, Berkshire, Gb

• Monitor daily operation to ensure enough clean rooms for Front Office • Conduct monthly/ quarterly inventory counts• Reports to Director of Operation/ Director of HSKP for projects • Maintain well communication with other departments • Supervise 90+ staffs to follow hotel safety & cleaning procedures• Respond immediately to guest complaints and requests• Review and prepare monthly rooms inspection for quality controls

Windsor, Berkshire, Gb

• Monitored daily operation in Housekeeping office• Track and enter guest lost and found/ mail out item• Supervise staffs to ensure all areas meeting hotel cleaning standards• Coordinate and prepare inventory control counts/ department meetings• Responded to guest complaints and requests• Prioritized and dispatched tasks for staffs• Assist managers on monthly safety / chemical trainings with staffs • Answer and redirect internal/external phone calls

San Francisco, California, Us

• Provided customer service to assist clients on selecting suitable skincare• Explain the function and benefit of products to client • Accomplished assigned sales goals to generate higher revenue• Assisted manger on marketing and promoting products and brand name• Trained associates to raise selling behaviors and exceptional service skills• Responded to corporate emails and phone calls• Maintain and organize store presentation/ cleanliness• Handle bi-weekly shipments from warehouse and track lose/damages • Update clientele binders and track shopping trends

• Organized and translated menus and flyers for banquets• Answer phone calls for reservation and any guest questions• Assisted guests on seating and deliver excellent services• Operated POS system on ordering and ending bills• Developed managerial skills on serving and handling guests problems

Orlando, Fl, Us

• Delivered outstanding customer service to all guests in the store• Maintained and organized storage rooms• Practiced using the registers through cash and credit card transactions• Cooperated with other employees to satisfy guests’ needs