Sandy Steinke Email & Phone Number

Responsible for overseeing fleet maintenance and records.Ensure all safety observations and training are completed.Oversee daily operations and activities of dispatchers.Coordinate and manage training of service technicians.Manage the customer experience ensuring satisfaction and proper escalation of all customer concerns.Adopt and distribute technological advances ensuring all parties are operating off the latest materials.

Accountable for all key performance indicators for the area including safety, inventory process, accounts receivables and payables, employee retention, service experts standards, and purchasing.Ensure that workflow is flowing efficiently through the central branch office and services are maintained.Responsible for all HR related activities in the area and branches including hiring, onboarding, terminations, personnel action forms, payroll coordination, benefits and employee records. Responsible for senior accounting functions including closing books, preparing for financial statements, additional financial activities including SOX compliance, purchase orders and inventory, asset management, cash applications, accounts receivable and percentage of completion.Supervise collection of accounts receivables and monies due to the company. Enforce credit and collections policies of the area.Supervise administrative staff for the area (12 direct reports).Responsible for establishing and implementing administrative policies, systems and procedures for area and branch offices.Maintain standard office reporting and filing procedures.Maintain a high level of office security designed to protect company files, techniques, copyrights, pricing data, financial statements / information, equipment, marketing techniques / secrets, reports etc.Monitor information flow (mail, email, etc.) to ensure timely processing of informationEnsure all warranty documentation is turned over to the proper suppliers in a timely fashion.Responsible for the maintenance of customer files.Ensure all admin staff and branches follow all company procedures and policies and systems related to HR, payroll and accounts payable / invoicing processes.Coordinate and ensure proper completion of all jobs and invoices.Provide leadership, direction and support to all teams in the area.

Convert manual accounting practice to computerized practice.Accountable for all key performance indicators for the area including safety, inventory process, accounts receivables and payables, employee retention, service experts standards, and purchasing.Ensure that workflow is flowing efficiently through the central branch office and services are maintained.Responsible for all HR related activities in the area and branches including hiring, onboarding, terminations, personnel action forms, payroll coordination, benefits and employee records. Responsible for senior accounting functions including closing books, preparing for financial statements, additional financial activities including SOX compliance, purchase orders and inventory, asset management, cash applications, accounts receivable and percentage of completion.Supervise collection of accounts receivables and monies due to the company. Enforce credit and collections policies of the area.Supervise administrative staff for the area (12 direct reports).Responsible for establishing and implementing administrative policies, systems and procedures for area and branch offices.Maintain standard office reporting and filing procedures.Maintain a high level of office security designed to protect company files, techniques, copyrights, pricing data, financial statements / information, equipment, marketing techniques / secrets, reports etc.Monitor information flow (mail, email, etc.) to ensure timely processing of informationEnsure all warranty documentation is turned over to the proper suppliers in a timely fashion.Responsible for the maintenance of customer files.Ensure all admin staff and branches follow all company procedures and policies and systems related to HR, payroll and accounts payable / invoicing processes.Coordinate and ensure proper completion of all jobs and invoices.Provide leadership, direction and support to all teams in the area.