Sandy Swift Email & Phone Number

Highland Park, Il

• Schedule appointments; answer service related questions; schedule vehicle pickup/drop offs; shuttles; schedule/dispatch roadside assistance.• Track one hundred loaner vehicles; check loaners out and in; check for damages; follow up with customers and insurance companies to receive payment for damages to loaner vehicles; ensure loaners availability to meet demands of daily schedule• Open/close internal repair orders; add remove loaner vehicles; add new vehicles into inventory; prepare payroll for HR; end of the month accounting.• Troubleshoot general PC, printer, applications errors/issues

Vernon Hills, Il

• Assisted in implementing ticketing system; troubleshooting PC, printer, equipment, network connections, VPN and RSA, phone and various other IT related issues. • Administrator of various user accounts.• New hire set up, equipment and access, and new hire orientation• Built up and rebuilt workstations with Windows 7, Windows XP, and or Virtual Windows 7 or XP, encrypted all hard drives, and installed all software as needed.• Ordered all IT supplies, maintained all licensing, licensing agreements, maintenance agreements and contracts.

Waukegan, Il

• Processed work orders; troubleshooting PC, printer, equipment, network connection issues, and all phones. • Administrator for various user accounts, software, applications, bank reports, telephone system and lines. • Prepare, manage, and see through all paperwork for new hires, transfers, and departures; auditors, updates, software installs, and inventory.• Schedule quarterly IT Steering Committee Meetings; prepare and maintain agendas, reports, documentation, and minutes.• Obtain quotes, documentation for new products and services and present to management.• Server backup; Norton Anti-virus procedures – checking for issues, troubleshooting, open work orders, maintain log, reports.• Responsible for maintaining, updating, and scheduling yearly updates for licensing, contracts/agreements, Contingency Plan, Call Tree, etc..

Gurnee, Il

• Responsible for opening and closing procedures. Opening and closing bank, night drop deposits, etc…• Performed various daily customer transactions. Maintained great customer relationships. • Responsible for buying and selling cash and coin to vaults.• Performed multiple end of day, and end of month banking procedures. Balancing teller drawer, cash and coin vault, cash advances, coin machines, ATM, Secretary of State. • Assisted with shipments to the Federal Reserve.

Associate Of Arts (A.A.), Sociology, History

Associate Of Arts (Aa), Sociology And History