Sandy Vien Email & Phone Number

New York, United States

New York, New York, United States

Mentors and provide guidance to teammates on clinical workflows and best practices to facilitate decision makingContinually maintain relationships within IT and Operational Stakeholders to manage projects Participate in all stages of project planning from conceptualization to post implementation support. Ensures that all system changes are carried out according to organizational and departmental policies and procedures and ensures adherence to Change Management and testing processesFrequently partners with cross-application team leads and managers on new initiatives, workflows and updates to ensure project requirements are met and risks are mitigated to progress on timeParticipates in the procurement process, project and portfolio budgeting, and future initiative planning to meet both known and unforeseen organizational prioritiesPartners with organizational leaders to develop solutions to meet clinical and business needsInvestigates issues from Root Cause Analyses to identify any capacities for improvementImproves existing workflows to adapt to the changing healthcare environment

New York, Ny

Worked with Epic counterparts, IT project teams, operational leadership, subject matter experts, and end users to continually improve the system to support our institution’s growth potentialRoutinely facilitated in-depth analyses and discussions of existing workflows to distinguish areas for additional enhancementsParticipated in multidisciplinary clinical and operational projects for Growth and Expansion, PSS Clinical Alignment, 21st Century CURES Act, and Covid Surge PlanExpeditiously executed plans to address Covid crisis by transforming OR spaces to ICU units, repurposing OR Status boards to ICU patient monitors with real time patient vitals and lab results, converting anesthesia ventilators from OR devices to patient respirators, and partnered with Inpatient Teams to include best practices on documentation tools for effective patient care and communicationDesigned and Implemented Epic solutions for various Patient Safety Initiatives and process improvements such as Epic OR Monitor, Epic Anesthesia e-Consents, Surgical Debrief Timeout, Anesthesia ventilator tracking, PACU Handoff reports, Anesthesia Virtual Consults, and billing and audit compliance updates

Experienced in all phases of an Epic implementation and upgrade cycle: workflow analysis, build, testing, training, go-live, optimization, and continued supportManaged all facets of clinical readiness activities with end users prior to go-live such as Shadow Charting, training, and educationPrepared daily status reports on issues and escalations for debriefings to ensure rapid resolutionsConducted post live surveys to monitor end user satisfaction and identify areas of improvementTeam Lead on testing of integrated workflows for Epic build and testing, including Surgeon workflows, Outpatient & Inpatient workflows, Reporting, and Executive Dashboards.Collaborated with various application teams on third-party integration build and testing for Capsule, Omnicell, HCLL, RightFax, and Orthosecure.Maintained consistent communication with operational stakeholders on progress of all build, testing, and trainingLed testing and maintenance of Epic training environment, MST/PLY/ACEUtilized extensive workflow knowledge to develop training curriculums and effective education strategiesInstructed Epic Anesthesia and Epic OpTime training classesMentored new Epic Anesthesia Instructional Designer

Greater New York City Area

Assisted in the implementation and maintenance of Picis OR Manager – System AdminProvided at-the-elbow Go-Live support of Picis OR Manager for perioperative staffManaged the scope, cost, schedule, quality, and deployment of OR Status Boards in Perioperative locationsPrincipal liaison between IT and Anesthesia department during discovery and planning of Epic OpTime/Anesthesia implementationConducted workflow and gap analyses to ensure successful transition from paper to electronic medical charting Aided in RFP process of selecting medical device vendor for incorporating device integration with EpicCollaborated closely with clinical subject matter experts on developing strategies for engaging end users and fostering positive relationships with IT

New York, Ny

Contributed to the implementation, training, and maintenance of Eclipse PPM application for time tracking, resource allocation, and project portfolio management for IT departmentSupported several IT managers on departmental initiatives, presentations, budgets, and project planning.Provided project support to various Clinical IT Teams during all stages of project life cyclesOptimized digital storage and tracking of IT vendor contracts, invoices, and support documentation

Maintain clinical fellows call and lecture schedulesAssist Program Director to ensure all guidelines and protocols set forth by the ACGME are met.Process all incoming fellows for credentialing and appointment.Create a system for previous trainee verifications to be addressed and endorsed in a timely and organized manner.Prepare and coordinate fellowship interview days, itineraries, and agendas for applicants as well as evaluators.Organize all fellowship documentation, E*Value system, and files for ACGME reviews.

Assisted CEO with daily tasks and schedule maintenance.Worked with technical and sales staff to increase revenue and efficiency.Discussed marketing strategies and advertising projects.Maintained accounts payables and receivables.General office duties.