• Supply customers and management weekly updates with detailed project plan, meeting notes, and action item lists to keep projects on task.• Creation of policies and procedures for implementation process repeatability reducing implementation steps, saving time and cost• Communicate effectively with client and internal team regarding project status, reporting and mitigating issues as they arise. • Ability to build dynamic relationships with internal and external teams, fostering… Show more • Supply customers and management weekly updates with detailed project plan, meeting notes, and action item lists to keep projects on task.• Creation of policies and procedures for implementation process repeatability reducing implementation steps, saving time and cost• Communicate effectively with client and internal team regarding project status, reporting and mitigating issues as they arise. • Ability to build dynamic relationships with internal and external teams, fostering smooth and fluid implementations. • Coordination of tasks in fast-paced environment with all cross-functional team members for successful project completion and scheduled launch dates• Implementation of multimillion-dollar contracts Show less

• Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance. • Escalating promptly any issues that may impact the project and mitigation of these issues. • Report weekly to Executive Sponsor when tasks are at risk till critical path determined.• Enforce successful implementations across multiple functions in organization. • Collaborate with all cross-functional team member’s/system owners to… Show more • Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance. • Escalating promptly any issues that may impact the project and mitigation of these issues. • Report weekly to Executive Sponsor when tasks are at risk till critical path determined.• Enforce successful implementations across multiple functions in organization. • Collaborate with all cross-functional team member’s/system owners to accomplish required tasks and provide project updates.• Providing strategic direction during the implementation stages. • Managing client relationships and expectations Show less

• Lead project teams across broad technical, financial and business disciplines. Focus teams on business objectives and track progress to ensure deliverables and milestone are completed on time, on budget, and with desired results.• Training and development planning delivery, raising customer service levels; performance management; leadership and management of staff members.• Monitored project risks and scope creep to identify potential problems and proactively identifying solutions to… Show more • Lead project teams across broad technical, financial and business disciplines. Focus teams on business objectives and track progress to ensure deliverables and milestone are completed on time, on budget, and with desired results.• Training and development planning delivery, raising customer service levels; performance management; leadership and management of staff members.• Monitored project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance. • Direct activities of Senior Project Managers and manage multiple projects from initiation through analysis, design, construction, testing and implementation. Analyzed, clarified, and managed the scope, time, cost, risk, and quality aspects of projects following established standards. • Results-focused manager with proven track record completing projects successfully with referenceable clients. Show less

• Manage implementations and system enhancements by collaborating with various business areas and system owners. • Define requirements and monitor those through to implementation. • Collaborate with vendors to implement enhancements. • Develop and maintain implementation and enhancement project plans. • Manage project with specific focus on deliverables, tasks and due dates.• Report weekly to Executive Sponsor when tasks are at risk till critical path… Show more • Manage implementations and system enhancements by collaborating with various business areas and system owners. • Define requirements and monitor those through to implementation. • Collaborate with vendors to implement enhancements. • Develop and maintain implementation and enhancement project plans. • Manage project with specific focus on deliverables, tasks and due dates.• Report weekly to Executive Sponsor when tasks are at risk till critical path determined.• Perform independently with minimal supervision and work with others developing trusting relationships. • Maintain strict adherence to internal policies and internal controls within organization. • Adapt quickly to complex culture and develop successful professional relations with key stakeholders. • Establish project plans for creating, enhancing and deploying new products, services, features and functions. • Convey timelines, deliverables, risks, delays and impacts to project team members and lead teams as required. • Enforce successful implementations across multiple functions in organization. • Recommend management of status of all ongoing projects. • Anticipate delays and initiate plans and alternative solutions. • Collaborate with all cross-functional team member’s/system owners to accomplish required tasks and provide project updates. Show less

• Manage implementations and system enhancements by collaborating with various business areas and system owners. • Define requirements and monitor those through to implementation. • Collaborate with vendors to implement enhancements. • Develop and maintain implementation and enhancement project plans. • Manage project with specific focus on deliverables, tasks and due dates.• Report weekly to Executive Sponsor when tasks are at risk till critical path… Show more • Manage implementations and system enhancements by collaborating with various business areas and system owners. • Define requirements and monitor those through to implementation. • Collaborate with vendors to implement enhancements. • Develop and maintain implementation and enhancement project plans. • Manage project with specific focus on deliverables, tasks and due dates.• Report weekly to Executive Sponsor when tasks are at risk till critical path determined.• Perform independently with minimal supervision and work with others developing trusting relationships. • Maintain strict adherence to internal policies and internal controls within organization. • Adapt quickly to complex culture and develop successful professional relations with key stakeholders. • Establish project plans for creating, enhancing and deploying new products, services, features and functions. • Convey timelines, deliverables, risks, delays and impacts to project team members and lead teams as required. • Enforce successful implementations across multiple functions in organization. • Recommend management of status of all ongoing projects. • Anticipate delays and initiate plans and alternative solutions. • Collaborate with all cross-functional team member’s/system owners to accomplish required tasks and provide project updates. Show less

•Responsible for writing, executing manual test cases and plans for client/server and web-based applications•QA Lead for multiple Disease Management development efforts as well as large client implementations from the data side of technology using extract/transform/load.• Attended business requirements meetings and JAD sessions to validate requirements testability, risk management, planning and code walkthroughs.• Primary interface with development groups and test planning teams to… Show more •Responsible for writing, executing manual test cases and plans for client/server and web-based applications•QA Lead for multiple Disease Management development efforts as well as large client implementations from the data side of technology using extract/transform/load.• Attended business requirements meetings and JAD sessions to validate requirements testability, risk management, planning and code walkthroughs.• Primary interface with development groups and test planning teams to develop documentation (LOE, Test Plans, Test Schedules) and to report test metrics and status.• Supported testing and release of all products within agreed-upon time frames as determined by the DM Product Steering Committees. • Coordinated efforts between Disease Management Product Management and Clinical teams to validate functionality during design and QA Cycle. Provided feedback and support on production issues, including resolution, for the primary Disease Management workflow application, Population Care Management.• Participated in the CMM Project for CMM2 certification. Helped in the development of documentation for Project Planning and Tracking and was trained to audit projects to ensure CMM compliance. • Provided methodologies and direction for the entire test group.• Participated in Software Test process improvement, including identifying tools and methods to improve efficiencies.• Served as mentor for QA team members and as support role for QA manager. Served as interim QA Manager during 2005-2006 during a management transition.• Worked with the Training Department and User Acceptance team reviewing the SRS to ensure knowledge of the new functionality for upcoming releases. Assisted with User Acceptance scenarios for training and use during the user acceptance cycle. ~Promoted up through QA to my current position as follows: 1997 entered QA as a Quality Analyst, 1998 Promoted to Sr. Quality Analyst, 2001 Promoted to Advisor, 2004 Promoted to Sr. Quality Advisor. Show less

• Managed over 150 Diabetic patients, providing them education and case management in order to help improve patient self-management of their chronic condition• Responsible for the clinical and software training for new employees in the DM program. • Assisted in troubleshooting software and provided suggestion for improvements to streamline and enhance the Diabetes application. • Served as Preceptor (trainer for new nurses).

• Responsible for triage of patients based upon symptoms, providing recommendations for subsequent care. Assessment and evaluation of patients’ symptoms was based upon using algorithms in a computer based program. • Answered callers’ questions on topics such as medications, illness, diseases, lab values and testing. • Provided education at varying literacy levels assuring appropriate patient understanding of medical terms and information.

• Responsible for Case Management of patients • Managed intake of new patients, ensuring their medical and physical needs.• Insertion of PICC and peripheral IV’s, maintenance and support of central line and ports. • Managing and caring for patient from beginning to end of therapy inclusive of but not limited to chemotherapy, antibiotic, HIV/AID therapies, blood products and transplants.