Travel Sales Agent
Walt Disney Travel Company
Orlando, Florida, United States
- Promote sales to direct consumers and Travel Agents by receiving calls. Identifying clients' travel needs, presenting/explaining Disney products, and making travel recommendations.
- Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, and identifying and meeting customer needs and expectations. to close sales and meet/exceed.
- Build and maintain effective relationships with new and existing consumers. Proactively and consistently sought opportunities to promote and sell Disney products based on client travel history and what they were.
- Acquired in-depth industry and Walt Disney company knowledge to articulate product features, benefits, and pricing and make recommendations to include promotions, itineraries, and auxiliary products such as ticket.
- Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
- Being knowledgeable of discount mass e-mail campaigns targeting specific guests' profiles.