Travel Sales Agent
• Promote sales to direct consumers and Travel Agents by receiving calls. Identifying clients' travel needs, presenting/explaining Disney products, and making travel recommendations.• Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, and identifying and meeting customer needs and expectations. to close sales and meet/exceed revenue goals.• Build and maintain effective relationships with new and existing consumers. Proactively and consistently sought opportunities to promote and sell Disney products based on client travel history and what they were celebrating.• Acquired in-depth industry and Walt Disney company knowledge to articulate product features, benefits, and pricing and make recommendations to include promotions, itineraries, and auxiliary products such as ticket options, dining plans, booking air, airport transfers, car rentals, and other upgrade options.• Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.• Being knowledgeable of discount mass e-mail campaigns targeting specific guests' profiles. • Performed other job-related functions as assigned
