Responsible for all administrative functions of the officeSupervise clerks in daily operations Teach Job Readiness classesAssist clients in preparing resumes, online job searches, and whole process of finding employment.The “go to” person for any computer issues.All reporting to Corporate OfficeKeeping daily records of clients placed in jobs, and all data involved

Outside SalesResponsible for creating, managing, and growing a major account customer base in an assigned sales territory.Working on special projects such as winning back customers in a market that is showing revenue loss. Generating reports to management regarding all assigned accounts and their potential for growth via CRM Customer Retention Management software application.Meeting and/or exceeding sales quotas and objectives as set by management. Identifying new opportunities for additional revenue growth and retention of customers. Identifying opportunities to promote company name recognition and build good business relationships with community organizations in assigned sales territory. Products sold: Local telephone service, long distance, data solutions, customer premises PBX equipment and LEC features, T1, PRI, VPN, VoIP customer service and support after the sale.

Outside SalesSuccessfully launched Sun Com wireless service in a new service area. I was responsible for territory development and account management. Identifying and acting aggressively on potential corporate account opportunities and maximizing their potential with continuing account support and customer service.Responsible for territory development and corporate account management for new sales territory. Averaged 107% to plan monthly. Promoting company name recognition and market penetration.Providing exceptional customer service to established customers while also prospecting for new customers daily. Earned awards for exceeding sales goals in the Knoxville TN market.

Promoting and selling internet connectivity and related services business to business and via telemarketing and handling of incoming service calls. Responsible for launching company services in new sales territory and creating name recognition to create and accomplish company goals.Secure minimum of 40 new accounts per month and personally serve new and existing accounts.Consistent research of new internet services and technology to enhance ability to help clients with their particular needs in order to obtain their business.Customer service responsibilities such as taking payments, changing account status and adding additional internet services as needed.

Outside SalesA proven producer in increasing territory sales and providing superb levels of customer service. Serve as public relations representative and establish relationships with the local government and business community to develop mutually beneficial associations and increase company’s name recognition.A series of promotions with increasingly responsible positions. Initially hired as a cellular consultant and was promoted through positions of Sr.; Consistently in top rankings for sales growth and exceeding quotas. Secure 50/60 new accounts per month and personally serve new and existing accounts as a source of information, problem resolution and ongoing support. Increase sales with clients through cross-selling and new product introductions.Selected by management to train new sales representatives in product knowledge, to sharpen their sales skills and help them develop strong closing and customer service abilities.

Preparation of legal documentsAssistance in the courtroom daily.Preparation of court dockets and schedules.