Sandy York Email and Phone Number

Supply Strategic Learning and Development support to Global Commercial employees. (Sales and technical)

Manager 11 Technical trainers supporting US Commercial organization. Responsible for instrumentation in 12 Field service training rooms & 9 customer training rooms(approx 30 instruments in 2 buildings). Provide training classes for US/international employees with an average yearly training class volume of 200 people.

Manage 11 Technical Advocates , 2 of which are remote to support Hematology customers for Medical Equipment support. Manage personnel in 3 geographic locations.

Supported Division R&D/Global Marketing organization for recruitment needs. Responsible for Affirmative Action Plan for employee population of 4200 employees.

Managed 3 recruiters, 3 admin. Supporting manufacturing site of 1500 employees in all areas of recruitment. Managed third party temporary labor onsite program, & intern program for site. Also responsible for site affirmative action plan

Supervised 5 recruiting staff, managing budget over 500K to provide recruitment/staffing support, management interviewing training, accurate applicant tracking, within legal and consistent manner.Supervised 7 technical trainers in 2 manufacturing areas to train and coordinate training of over 300 employees with compliant process.Co-Implemented electronic applicant tracking system that not only created a paperless system but connected to existing corporate system. This improved consistency inline with legal applicant flow; legal documents required for hiring and staffing of personnel and helped in recycle time to hire by 15%.Designed and developed electronic process flow diagram for staffing organization with hyperlinks to achieve all practices:(temporary labor, intern program, affirmative action plan, strategic hiring plans)Designed and developed Manufacturing certification/curriculum program for 3 manufacturing organizations with over 300 employees thru needs analysis, job evaluations and validations.Develop leadership curriculum/and instructional design for courses for site management to include strategic, change management and team building support. Trained over 100 technical classes for customers on medical device instrumentation and pharmacokinetics software. Provided operation instruction, troubleshooting skills enhancement and assistance for training/phone support to other customers.

provided recruitment support for site Engineering/Scientific community. Implemented ramp up hiring process to develop new R& D department to develop/launch new products.

Designed and developed training for leadership, team training needs for Irving site. Managed learning center to provide skills training to manufacturing personnel (reading, math, ESL skills)

Manage 7 technical trainers in 2 operations area. Developed OJT training certification including compliance, electronic and skills training. Provided training needs for team building, change management and 360 feedback.

Managed 2 technical trainers in 2 operation areas. Providing technical and non-technical training for employees.

provided technical telephone support for 3 medical device instruments and software. Also trained over 100 classes for over 1000 customers.

Staff technology in all clinical laboratory sections, daily phlebotomy duties as required. Positions included supervisory duties, student training, special chemistry, blood banking, hematology. Internship training 1975.