Sandy Youssef Email & Phone Number

• Providing (NSX-T) networking and security technical leadership and support to our IT partners andcustomers.• Helping in Design and architect NSX global virtualization deployments• Some key features and functions of VMware NSX-To NST (Network Security and Trust): Micro-Segmentation, Distributed Firewall, Gateway Firewall,Security Groups and Tags, Service Insertion, IDFW and Intrusion Detection and Prevention(IDS/IPS)o VPN (Virtual Private Network): Site-to-Site VPN,… Show more • Providing (NSX-T) networking and security technical leadership and support to our IT partners andcustomers.• Helping in Design and architect NSX global virtualization deployments• Some key features and functions of VMware NSX-To NST (Network Security and Trust): Micro-Segmentation, Distributed Firewall, Gateway Firewall,Security Groups and Tags, Service Insertion, IDFW and Intrusion Detection and Prevention(IDS/IPS)o VPN (Virtual Private Network): Site-to-Site VPN, SSL VPN and Remote Access VPNo Edge Services: Routing, Load Balancing, and NATo Quality of Service, DHCP, Load Balancer and API and Automationo Multi-Cloud Networking• Understanding the needs of the business and providing appropriate solutions• Creating, maintaining, and documenting processes and procedures within our global team• Server provisioning & lifecycle management - Hardware setup, configuration, and upgrade• Provide onboarding plan and training recommendation.• As a senior engineer, we provide input into R&D, engineering, and product development, advocating forhow our customers are using the VMware Suite and supporting our field teams on customer engagementsand escalations. Show less

• Participated in implementing IBM Security Identity Governance and Intelligence (IGI)• Participated in configuring Privileged Access Management (PAM): Implemented PAM solutions to control and monitor privileged user access, reducing the risk of unauthorized actions.• Develop and update new and existing information security processes.• Participate in audits and internal control assessments, addressing any identified gaps or issues promptly.• Responsible for the creation, update,… Show more • Participated in implementing IBM Security Identity Governance and Intelligence (IGI)• Participated in configuring Privileged Access Management (PAM): Implemented PAM solutions to control and monitor privileged user access, reducing the risk of unauthorized actions.• Develop and update new and existing information security processes.• Participate in audits and internal control assessments, addressing any identified gaps or issues promptly.• Responsible for the creation, update, and periodic review of information security policies, procedures, guidelines, and strategies.• Identify risk gaps that could arise from any change in systems, services, processes, and procedures in coordination with relevant departments.• Providing and concurring PCI-DSS risk assessment report• Responsible for managing compliance with the CBE financial cybersecurity framework.• Managing compliance with internal audit observations and recommendations. Show less

• Assess and manage the security risks associated • Conducting risk assessment and risk analysis • Identify, analyze, and evaluate the information security risks.• Select risk treatment options.• Select control objectives and controls.• Responsible for Organizing Orange BS Global Security Council meetings.• Interface with internal and external auditors.• Perform assessments to ensure compliance with defined physical andlogical security requirements.• Manage… Show more • Assess and manage the security risks associated • Conducting risk assessment and risk analysis • Identify, analyze, and evaluate the information security risks.• Select risk treatment options.• Select control objectives and controls.• Responsible for Organizing Orange BS Global Security Council meetings.• Interface with internal and external auditors.• Perform assessments to ensure compliance with defined physical andlogical security requirements.• Manage internal periodic audits to ensure that defined securityprocesses are implemented as required. Show less

Job Description:• Change Management:Configure management traffic for customer’s equipment over Orange Business’ SMA cloud security gateways and provide needed Access.• Release Management:Manage all security services upgrades and migration for standard and customized solutions.Responsibilities:• Provide access for Secure Management Access (SMA) Network.• Administer and support security infrastructure firewalls• Perform risk evaluation & feasibility study.•… Show more Job Description:• Change Management:Configure management traffic for customer’s equipment over Orange Business’ SMA cloud security gateways and provide needed Access.• Release Management:Manage all security services upgrades and migration for standard and customized solutions.Responsibilities:• Provide access for Secure Management Access (SMA) Network.• Administer and support security infrastructure firewalls• Perform risk evaluation & feasibility study.• Participate in defining operational guidelines, processes and tools requirements.• Provide technical consultancy to other teams on upgrade and migration projects for different security nodes.• Administer and maintain security Infrastructure firewalls (Checkpoint, Juniper and Fortinet) and Juniper SSL boxes.• Upgrading, configuring and troubleshooting of the below Firewall Solutions:-Juniper Firewalls (Netscreen & SRX) as well as Juniper NSMs-Checkpoint Firewalls and Checkpoint MDSs (R65, R71, R75, R77and R80)-Fortigate Firewalls, FortiManagers and FortiAnalyzers Show less

Capital 8, City Stars, Cairo

- Incident Management : • Being part of Pilots projects, major projects and changes as a main contributor providing testing, analysis and feedback to the project owners to be avoided before implementation • Providing 2nd level to the IT Help desk in Network, AD, Security and Remote Access.• Maintain to open a problem for any re-occurring incident or an incident (mostly high impact incidents) where root causes remain unknown • Providing an interface between Equant and Orange… Show more - Incident Management : • Being part of Pilots projects, major projects and changes as a main contributor providing testing, analysis and feedback to the project owners to be avoided before implementation • Providing 2nd level to the IT Help desk in Network, AD, Security and Remote Access.• Maintain to open a problem for any re-occurring incident or an incident (mostly high impact incidents) where root causes remain unknown • Providing an interface between Equant and Orange Business partners. • Assisting in the coordination of major outages and participating in crisis management and post mortems for outages • Analyst is responsible for auditing different processes, came up with different ideas to fill in the process gaps.• Focus on performing extensive testing on different platforms in order to extract the hidden business rules• Monitor/contribute in migrations as following:a. Work with the responsible team to make sure that all tests have been done and report the bugs/issues to the implementation team.b. Focus on performing extensive testing on different platforms in order to extract the hidden business rules .- Process controls: • Audit the current process to find the gaps and propose different solutions. • Ensuring support groups adherence to operational processes across all levels. • Contributing to the Incident backlog follow-up with 2nd – 3rd level teams to ensure targets are met. • Involved in all new processed between FT France and Business Partners. • Analyzing trouble tickets to monitor service trends and determine chronic issues, with a specific focus on service and processes improvements. • Promoting and communicating incident management process rules and guidelines across support organizations. - Communications: • Inform/Update the users through fault management guidelines. • Involved in processes documentation and improvement through performance analysis Show less

6, Obour Buildings

• Meet customers and design an overall architecture to address the requirements and make it presentable.• Propose future enhancements and provide growth roadmap related to customers’ requirements.• Design Solution Architecture for Network LAN Infrastructure, WLAN infrastructure, Network Security and Performance and WAN optimization solutions for enterprises.• Key consultant for Information Security technologies.• Perform Pre-Sales and Post-Sales tasks for various Networking… Show more • Meet customers and design an overall architecture to address the requirements and make it presentable.• Propose future enhancements and provide growth roadmap related to customers’ requirements.• Design Solution Architecture for Network LAN Infrastructure, WLAN infrastructure, Network Security and Performance and WAN optimization solutions for enterprises.• Key consultant for Information Security technologies.• Perform Pre-Sales and Post-Sales tasks for various Networking, Security and Performance Optimization solutions.• Provide technical consultancy.• Design proposals and implement wide area data services solutions. Show less

Sheraton, Cairo

• Configure and managing Cisco Routers and Cisco Switches Configuration (Network Infrastructure)• Provide technical support as well as preventative and corrective maintenance on all types of Network equipment, such as routers, switches, firewalls• Installing and configuring computer hardware, operating systems, applications printers and scanners for Users• Managing Domain Controller and Active Directory• Managing Firewall (juniper)• Diagnosing and solving… Show more • Configure and managing Cisco Routers and Cisco Switches Configuration (Network Infrastructure)• Provide technical support as well as preventative and corrective maintenance on all types of Network equipment, such as routers, switches, firewalls• Installing and configuring computer hardware, operating systems, applications printers and scanners for Users• Managing Domain Controller and Active Directory• Managing Firewall (juniper)• Diagnosing and solving hardware/software faults occurred for users• Installing software, patching, upgrading and maintenance of operating system, routers and switching.• Managed and administered Windows– Performed periodic maintenance, provided technical support.• Monitored and recommended standards for software and hardware. • Update and maintain hardware inventory as per company policy.• Review of devices and applications log in (switches, routers and a juniper firewall)• Maintained the timely back-up of important data and management resources.• Implemented proper recovery procedures for disasters and administered user-accounts’ mailbox. Show less

Egypt

• Provide technical point of contact for customers' incidents.• Troubleshoot and diagnose fault-related incidents by effectively Utilizing Software diagnosticsanother network/product utility program.• Update the trouble ticketing system by customer complains Troubleshooting proceduresPerformed to solve complains.• Perform technical escalations to different Problem Management Teams.• Report all tools outages or malfunctions to all impacted customers.