Sandy A. Miller Email & Phone Number

Orlando, Florida, United States

Provide strategic guidance to executive leadership regarding promotion of ongoing and new programs. Build relationships in the community served to increase awareness. Plan, develop and implement efforts for web, digital and public relations to deliver messaging and increase engagement. Understand the challenges facing non-profits and finding creative solutions to promote the organization cost effectively.

My life experience helped me develop a deep understanding of the challenges in elder care. Families with older members struggle to find the information they require to provide proper care. Planningforseniorcare.com is designed to be a resource to families and senior citizens. The site covers the Federal and Local agencies offering support with aging issues. It provides links and information explaining options for housing, medical and legal issues. As content creator I research all information to provide links for seniors or their caretakers. The site includes a blog where specific issues can be covered in-depth. Content is shared on the site as well as across all social platforms. In addition to sharing I am engaging with readers. Engagement includes other businesses or those offering services relevant to seniors.

Fort Washington Pa

Manage the organization’s reputational risk with the Enterprise Risk Management team. Monitor social media feedback to engage with customers. Prioritize comments for the internal business units to resolve issues. Analyze metrics and measure sentiment to create reports for upper management, CEO and the Board of Directors. I created training resources to introduce MetricStream, a Governance, Risk and Compliance tool to the organization. The site was built on SharePoint with videos, Quick Reference Guides and Workflow Diagrams.

Greater Philadelphia Area

Success Communications is a full service communications agency. I managed the creation of traditional marketing tools including print ads, radio, emails and collateral material. I worked with outside vendors and internal team for mobile strategies, SEO/SEM, Google AdWords and social media. Project management included oversight of internal team of account managers, IT and artists along with outside vendor partners. Set project scope, developed SOW, reviewed analytics and benchmarks to ensure all team members were aware of time lines, budget constraints and deliverables. To gain a deeper understanding of client’s goals and challenges I interacted with C-Level executives in Marketing and Human Resources. This information was the foundation to create custom strategies with a strong call to action. Strategies focused on enhancing user interaction, provide a better user experience and strengthen the brand.

Focused on best practices in Marketing for Examiner.com which has since closed.

Contributing blogger at www.socialmediatoday.com and www.technorati.com on topics including social media and marketing strategies.

Horsham Pa

•Created and executed the protocol for recruitment advertising sales department.•Contacted clients via cold calls to open dialogue and learn about needs.•New business sales tripled existing business revenue.

Furlong, Pa

•Event planning and public relations for Central Bucks School District that involved coordination of publicity, working with local civic and political leaders, organizing guest list and scheduling of event traffic. •Writing, taking pictures and video to create and distribute press releases.