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Sandy Barton Email & Phone Number
Customer Support Specialist
at
Innovation Harvesters Inc.
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 86%
Current company
Role
Customer Support Specialist
Location
Celina, Ohio, United States
Who is Sandy Barton? Overview
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Quick answer
Sandy Barton is listed as Customer Support Specialist at Innovation Harvesters Inc., based in Celina, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Sandy Barton.
Sandy Barton previously worked as Product Owner at Fundeasy and Customer Support Lead at Fundeasy.
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Email format at Innovation Harvesters Inc.
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Innovation Harvesters Inc.
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Profile bio
About Sandy Barton
I have 13 years experience working for a fully-remote SaaS company. * As a product owner, I used the information that I gained from customers to help develop tools that were needed for online event management. Key accomplishments as product owner: Rebranded the app from Ministry Sync to FundEasy. Moved platform to a subscription model from a per registrant model. Developed a giving widget to make giving during an event easier.* As a manager, I've managed customer support, customer success, and development teams for a remote company, including a team of overseas developers.*As a customer support manager, I helped not-for-profit organizations with their fundraising events, by customizing online registration forms, providing training using our software, answering questions via chat, email and phone, and writing documentation about our tools, and finding solutions. As Tier 3 support, I reproduced bugs and reported them to the development team, then QA'd and documented the updates.
Listed skills include Social Media, Event Planning, Customer Service, Newsletters, and 21 others.
Current workplace
Sandy Barton's current company
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6 roles · 35 years
Sandy Barton work experience
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Product Owner
Transitioned from support to product in order to provide vision and direction to the development team; plan and prioritize product feature backlog and development for the product; provide Tier 3 support.
Feb 2021 - Mar 2023
Customer Support Lead
Managing and hiring support and customer success teams. Developing procedures and processes for the new customer success team. Training staff and developing staff documentation.Customizing registration forms with HTML, JavaScript. Creating Knowledge Bases. Liaison between Customer Support and Development. Tracking problems; finding solutions. Working with QA, testing fixes and new features. On-boarding, training and general support at this SaaS company. Communicating regularly with customers through online chat, email, and phone to provide assistance throughout their customer journey.
Feb 2014 - Feb 2021
Customer Relations
Answering phones, emails, and online support tickets for software firm specializing in online event registration. Customizing registration forms with HTML, JavaScript and graphics. Assisting customers with reporting and social media questions. Developing how-to documents and guides. Tracking problems. Testing fixes and new features.
Sep 2009 - Feb 2014
Office Assistant
Data entry of donations on MS Access database; processing thank you letters via mail merge in MS Word; maintaining donor and public policy sections of the website; creating web and email versions of solicitations and newsletters; social media networking through Facebook and Twitter.
Oct 2004 - Sep 2009
Secretary-Residence Life
Ohio Dominican University
1992 - 1995
~3 yrs
FAQ
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What company does Sandy Barton work for?
Sandy Barton works for Innovation Harvesters Inc..
What is Sandy Barton's role at Innovation Harvesters Inc.?
Sandy Barton is listed as Customer Support Specialist at Innovation Harvesters Inc..
Where is Sandy Barton based?
Sandy Barton is based in Celina, Ohio, United States while working with Innovation Harvesters Inc..
What companies has Sandy Barton worked for?
Sandy Barton has worked for Innovation Harvesters Inc., Fundeasy, Heartbeat International, and Ohio Dominican University.
How can I contact Sandy Barton?
You can use AeroLeads to view verified contact signals for Sandy Barton at Innovation Harvesters Inc., including work email, phone, and LinkedIn data when available.
What skills is Sandy Barton known for?
Sandy Barton is listed with skills including Social Media, Event Planning, Customer Service, Newsletters, Nonprofits, Fundraising, Training, and Public Relations.
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