As a Senior Quality Engineer/QE Lead, responsible for quality standards and best practices in a cross-functional, agile environment. This includes Software Development Life Cycle (SDLC) activities such as: - Test plan development; test creation, review/approvals, execution; and software verification and validation activities which ensure complete requirements coverage and documentation- Product risk assessment, mitigation and control- Software defects, complaints and CAPA resolution - Root Cause Analysis (RCA) activities - Leadership for less experienced quality engineers, both manual and automated testers

Engineer responsible for scoping and planning projects to meet quality requirements and release plan timelines. Function as scrum master, team lead, and lead quality analyst on multiple, simultaneous projects. Work with project team members and management to plan and allocate resources to projects. Mange offshore quality engineering and development resources. • Identify and implement improvements to existing quality assurance and testing strategies in a highly-regulated environment.• Write and execute test cases for software products and create required regulatory and QE documents such as Test Plans, Test Cases, Requirements Traceability Documents, and Test Summary Reports.• Identify, enter, and manage software defects in the Mercury Quality Center system.• Interact with developers to resolve bugs, clarify functionality, and resolve usability issues.• Review product documentation, help materials, and training materials.• Use testing efficiency tools such as WinRunner and QuickTest Pro• Work with developers to implement automated functional and regression tests using JUnit and NUnit.• Build and support test environments on bare metal, virtual machines, and in the cloud.

Configuration Management EngineerCM Professional responsible for automating, performing, troubleshooting, and distributing software builds and hot fixes for complex integrated server side and client application builds in both development and QC environments. Database Administrator I and IIDBA responsible for reviewing and approving database changes to ensure high performance and positive impact on product applications. Resolve database-related technical conflicts across multiple application teams. Design, develop and test Perl stage scripts to implement database changes in SqlServer and Informix databases. Act as a support resource to the Quality Assuance (QA) and Help Desk teams. Write scripts to automate the database verification and stage QA process. Facilitate development of database design standards. Maintain and administer internal development and QA databases. Develop and maintain data model and ERD diagrams. Software Analyst/Data Base CoordinatorClinical software design specialist responsible for supporting the deployment of Medic Computer Systems’ next generation electronic medical record application. Perform requirements analysis, write detailed functional and data base design, and perform quality assurance activities. Additionally, serve as a resource to other team members in ensuring consistency of relational data base structure, ensure product-to-data base compatibility, and assist with data base-related customer issues.

Managed staff responsible for administering twenty Sybase data bases (development, quality assurance/quality control, user acceptance, training, and production) which support the North Carolina Department of Transportation, Division of Highways, Highway and Construction Management (HICAMS) application. Responsibilities include regular data base upkeep activities, maintenance of the logical and physical data models, and technical design for new system functionality. Additionally, administered project plans for new releases of the application.

Data Administrator/Security Administrator -- North Carolina Region Ensured accurate, consistent, and secure information resources. Specific accomplishments included:• Modeled legacy systems data to support program-wide common data architecture for populating an integrated operational data base, delivering data to the Clinical Information System, and providing customers with a pre-data warehouse reporting repository.• Developed conceptual data model and sub models.• Developed regional data administration and security policies.• Coordinated departmental audit responses for both internal and external security audits.Systems Analyst/Programmer III -- North Carolina Region Project managed multiple, concurrent projects and provided clinical systems support to medical staff and management. Specific accomplishments included:• Supported applications including appointment scheduling, patient registration, and immunization systems.• Developed a Provider Handbook and used it to train over 100 physicians in the use of Kaiser’s clinical systems.• Performed feasibility studies, cost/benefit analysis, systems requirements analysis and design, QA testing, programming, implementation, documentation, training, and production data correction.

Managed all reporting, financial analyses, and systems development activities in support of controlling $30 million annual outside services costs. Specific accomplishments included:• Managed the design and implementation of an enhanced Claims and Referrals System. Completed a cost/benefit analysis, recommended a wide-area network solution, and coordinated project staffing.• Developed and implemented departmental systems including: Claims and Referrals Decision Support System, Concurrent Review and Medical Audit Systems, and Inter-regional Central Office Reporting.• Implemented quality assurance procedures for financial evaluations and sensitivity analyses of outside provider contracts. Improved inter-departmental cooperation in capturing and reporting outside service costs.

Served as primary liaison between the user community and the Information Systems Department. Specific accomplishments included:• Managed the integrity of RMS through the design, development, testing, and documentation.• Implemented changes in policies and procedures to ensure data standards and to optimize resource utilization. • Documented changes and trained users in system and policy modifications.

Performed systems analyses; functional and system specifications development; documentation; end user training and support; standards development; quality control; and technical writing. Specific accomplishments included:• Provided support to the Information Resource Management project of the Department of Energy's Office of Security Evaluations. Established centralized classified document control and action tracking systems. Wrote system design standards and user documentation for quality control of project deliverables.• Developed conceptual design and functional specifications in the analysis and redesign of information flow and control for security inspections. • Designed office automation systems including budget, project management, personnel, travel, action tracking, and document control. • Conducted a work flow and productivity analysis for the Department of Energy's Office of Arms Control. Analyzed operations and recommended modifications to more efficiently achieve mission and goals. • Developed curricula and trained 32 end users in WordPerfect 5.0 in a Novell Local area network environment

Provided project management support to the Environmental Protection Agency's study of stratospheric ozone modification. Developed status tracking reports for the Science Advisory Board's draft report on Ozone Depletion Risk Assessment. Tracked billable hours and approved project expenditures. Managed production of high quality documents under stringent deadlines.

Controlled and operated the HP3000-based Resource Management System and the Library Management System. Assisted in the design and development of major marketing databases. Prepared bi-annual reports to depict productivity figures. Managed all bi-monthly office payroll and invoicing activities. Supervised daily activities of two office secretaries.