Sandy Bracho-Hyland Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

Marketing: • Supporting materials creation primarily in the digital space including: - Database entry of content descriptions, features, images, video and other rich media - Enhanced ability to write best in class feature and benefit descriptive text for spec sheets - Active auditing and driving content into distributors and sales reps to ensure that our content is used to best represent our products• Managing images database and population of new models/materials•… Show more Marketing: • Supporting materials creation primarily in the digital space including: - Database entry of content descriptions, features, images, video and other rich media - Enhanced ability to write best in class feature and benefit descriptive text for spec sheets - Active auditing and driving content into distributors and sales reps to ensure that our content is used to best represent our products• Managing images database and population of new models/materials• Working with CEO and team to test and develop new products• Supporting changes in corporate website to update content• Developing master content for uses in a variety of marketing and sales applications• Consistent reporting regarding the ongoing content improvements with distributors, sales reps and online applicationsAdministrator:• Work closely with Sales Team, Bookkeeper, Shipping Department and CEO on routine matters as required• Handle customer complaints on behalf of the company by phone and email • Maintain and update Operations and Sales charts• Monthly courier's expense reports, cash reports and sales sheets for CEO• Allocate and submit invoices as required • Assist with customers and distributor's needs as required• Trade Shows and events planning and executing; including hiring suppliers, coordinating staff, creating new layout design, setting up booth, operations, and tearing down booth• Link with Health Canada to update ANI's for every imported product, and update data sheets with ingredients• Implementation of new software and systems to bring efficiency to operationsCEO's Assistant:• Maintain and manage CEO’s calendar and email• Dealing with worldwide suppliers, distributors and vendor• Coordinate and setup meetings, logistics and/or materials as required• Answer phones and redirect calls as required• Maintain and update professional contacts in Personal Address book• Assist with workday tasks as required• Arrange national and international travels Show less

Toronto, Canada Area

• Account Manager for business in North America and Mexico. • Point of contact and translator for Mexican and South American suppliers • Facilitated cost sheets for sales to existing and new clients, calculate price, cost, mark-ups and profit percentage • Coordinate shipments/deliveries of containers to clients • Bookkeeping duties; analyzing data and reports, samples inventory. • CRM usage for all PO’s, shipments, invoicing and billing. • Liaise and work with… Show more • Account Manager for business in North America and Mexico. • Point of contact and translator for Mexican and South American suppliers • Facilitated cost sheets for sales to existing and new clients, calculate price, cost, mark-ups and profit percentage • Coordinate shipments/deliveries of containers to clients • Bookkeeping duties; analyzing data and reports, samples inventory. • CRM usage for all PO’s, shipments, invoicing and billing. • Liaise and work with Sales, Marketing, Finance and Logistics departments • Negotiation and Strategy Planning to develop new and existing business • Work collaboratively with a team to drive growth with new and existing customers • Manage multiple cross-product opportunities and projectsAssisting Director of Business Developments for his agenda, travels, expenses reports, presentations, new business and new suppliers • Plan, organize and coordinate functions and special events for company’s clients ate functions and special events for company’s clients Achievements: • Increases in revenues, profits, and market share • Individual sales and account achievements • Capture of new key accounts and revenue streams • Development of new territories and new markets (Mexico) • Introduction of new products and services (and results) • Better and faster performance of results, quotations and deliveries • Excels in timely execution of reports Show less

Monterrey, México

• Operations/Office Manager for the graphic design studio, reporting to owners.• Administration and bookkeeping duties, bank deposits, supplies ordering, and office maintenance.• Sales, Customer Service and Project Management for each account/client; setting up projects, deadlines, calendar schedule and meeting goals.• Planning, Executing and Evaluating projects according to predetermined timelines and budget (Web, Identity, Branding, Editorial, Photography)• Direct and advise… Show more • Operations/Office Manager for the graphic design studio, reporting to owners.• Administration and bookkeeping duties, bank deposits, supplies ordering, and office maintenance.• Sales, Customer Service and Project Management for each account/client; setting up projects, deadlines, calendar schedule and meeting goals.• Planning, Executing and Evaluating projects according to predetermined timelines and budget (Web, Identity, Branding, Editorial, Photography)• Direct and advise staff in development and implementation of projects• Assurance of website update, office supplies, and samples inventory• Draft proposals and quotes for the client’s needs • Revenue Assurance, Accounts Receivable and Accounts Payable• Control, Revision and Quality Assurance of every deliverable for every client and supplier• Deliver all services in a timely fashion while maintaining the highest quality standard of service• Liaison between client and studio• Active participation with the creative team• Prepare client profile to develop client’s identity• Development of client's brief• Recruitment, selection, approval and management of suppliers• Usage of design software (Adobe)• Event coordinator• Recruitment and personnel management• CRM usage for client's accounts and projects Achievements:• Increased revenue and income derived of sales and new accounts and made business profitable to 50% increase• Designed and successfully implementation of streamlined work procedures and processes• Introduced of automated tools, programs, and systems to enhance efficiency for every account• Increased client share • Increased efficiency on individual work per designer• Internal and external communications responsibilities• Contributions to improved operations, cost reductions, and overall performance improvements• Built relationships with clients and loyalty • Created a suppliers network Show less

México

• Responsible for sales, customer service and support to large, key and transnational accounts in the telecommunications industry as well as construction companies. (CEMEX, ITESM)• Negotiated and closed deals with clients• Draft proposals for the client’s needs based on marketing situation as well as competitive offers• Answering and preparation of RFP's • Worked with clients above $1M revenue • CRM usage for all PO’s, provisioning, implementation and… Show more • Responsible for sales, customer service and support to large, key and transnational accounts in the telecommunications industry as well as construction companies. (CEMEX, ITESM)• Negotiated and closed deals with clients• Draft proposals for the client’s needs based on marketing situation as well as competitive offers• Answering and preparation of RFP's • Worked with clients above $1M revenue • CRM usage for all PO’s, provisioning, implementation and billing. • Elaborate Quotes / Costing, Contracts and presentations for clients • Draft proposals for the client’s needs based on marketing situation as well as competitive offers• Direct and advise staff in development and implementation of sales and marketing strategies• Develop action plans, provide expertise in response to client needs and support and advise project teams.• Deliver all services in a timely fashion while maintaining the highest quality standard of service.• Co-ordinate and implementation of projects• Assist staff and clients with administrative or technical problems• Reinforce customer- supplier relation Achievements: • Increased Sales, Revenues and Volumes with clients of 200% • Development of new business and business solutions for clients • Improvement of dates of payments of clients • Capture of new key accounts and revenue streams • Sales honours, awards and percentages over quota • Exceptional organizational and problem solving skills • Built strong and loyal relationship with clients - company • Built strong relationship with internal clients and departments for a better performance of the business opportunities Show less

Mexico

• Development of new advertising/promotion channels • Coordinate and managed suppliers • Managed a budget of $100K, conducted basic bookkeeping duties • Analyzed market data, generated graphs and charts • Worked with Sales department to evaluate marketing programs• Usage of SAP for PO's entries • Reported directly to Director of Sales Achievements: • Development of new territories and new markets • Introduction of new products and services (and… Show more • Development of new advertising/promotion channels • Coordinate and managed suppliers • Managed a budget of $100K, conducted basic bookkeeping duties • Analyzed market data, generated graphs and charts • Worked with Sales department to evaluate marketing programs• Usage of SAP for PO's entries • Reported directly to Director of Sales Achievements: • Development of new territories and new markets • Introduction of new products and services (and results) • Identified opportunities, researched new product possibilities, collaborated with engineering and marketing team and created campaigns/branding • Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve Show less

• Personnel manager focused on phone services for business and residential market• Monitored team working and ensured achievement of service level metrics.• CRM usage for all PO’s, provisioning• Workforce system usage for personnel administration and monitoring• Developed new business by generating sales leads.• Reviewed work of Telesales team and evaluated productivity of individual sales person. • Monitored sales and prepared reports on sale achievements as against… Show more • Personnel manager focused on phone services for business and residential market• Monitored team working and ensured achievement of service level metrics.• CRM usage for all PO’s, provisioning• Workforce system usage for personnel administration and monitoring• Developed new business by generating sales leads.• Reviewed work of Telesales team and evaluated productivity of individual sales person. • Monitored sales and prepared reports on sale achievements as against target sales.• Recruitment and personnel managementACHIEVEMENTS:• 3 times best supervisor award• Development of team leaders and high profile salespersons• Provided quality customer service on site and via phone • Quality of service achievement• Leader Supervisor of all teams. Show less

Design Management

Workshops, Makeup Artistry

Communications, Advertising

High School, High School/Secondary Diplomas And Certificates