Sandy Bruckner Email & Phone Number

Irvine, Ca

Assisting RGP's Corporate Finance team with several process improvement projects. Project manager and business lead on initiative to automate and streamline the Accounts Payable process. Designed and implemented process which reduced unbilled receivables by over 50%. Finance lead for Order to Cash processes for large, multi-year project focused on replacing company's applicant tracking, consultant management, sales, contract management, order processing and financials systems. Core team member for concept evaluation, needs assessment, vendor selection, design and testing.

Irvine, Ca

Led the Client Accounting operations for 700 homeowner associations managed by FirstService Residential, a subsidiary of FirstService Corporation with $1.1 billion in annual revenues.• Responsible for managing high volume banking, accounts payable, accounts receivable, assessment billing and management services, and resale and disclosure operations. Led a team of over 70 associates in two locations and managed a $6.2 million expense budget. • Implemented a third party Accounts Payable automated solution in two markets and regionalized AP operations. Implemented SharePoint workflows which streamlined Banking and AP processes and improved visibility and adherence to service levels.

Orange County, California Area

Provided Finance expertise to a private company offering a SaaS-based Revenue Operations software solution. Worked with senior management to revamp their sales and marketing strategy and communications to target the Finance executive. Worked with Product Development to enhance the functionality of their product offering.

Costa Mesa, Ca

Led Order to Cash global strategy and finance operations for North America. Provided exceptional service to clients and business units with annual revenues of $1.4 billion.• Responsible for billing, invoicing, accounts receivable, cash management, revenue reporting, and customer database maintenance. Led a team of 50 in five locations and managed an $8.3 million expense budget. • Program Director for the global Prospect to Cash (P2C) project. Gathered and analyzed information and developed a framework to guide global capital spending in the P2C process. Led the global project to evaluate and select an Order-Billing-Revenue solution for numerous business lines and locations across Experian with revenues of $1.6 billion.

Costa Mesa, Ca

Led Order to Cash finance team for North America, which provided exceptional service to clients and business units with annual revenues of $1.4 billion. • Responsible for billing, invoicing, revenue and royalty accounting and reporting, accounts receivable, cash management, and customer database maintenance. Led a team of 60 and a $7 million expense budget. • Led “Project Summit” which focused on organization, process, and technology changes, which included migrating thirteen business units to a single Oracle R12 invoicing platform. The project was completed on time and on budget and resulted in a $15.9M improvement in AR, an $8.0M improvement in unbilled receivables, and a reduction in departmental expenses of $1M annually. Enhanced the client experience through clearer invoices and expanded payment options. Received the Global “Financial Flyer” Award. • Led “Project Topaz” which successfully consolidated Cash, Credit, and Collections operations for twelve business units and streamlined billing and revenue accounting operations. Project resulted in a reduction of 15 headcount, $1M in on-going operational expense, and 3 days DSO.

Costa Mesa, Ca

Led finance operations team for the Credit Service Decision Analytics business units with annual revenues of $700 million. Managed a team of 43 employees in three locations. • Responsible for billing, invoicing, revenue and royalty accounting and reporting, accounts receivable, cash management, and customer database maintenance. • Led a portfolio of revenue projects that generated $6.1 million in incremental annual revenue. • Implemented new policies and procedures which reduced credit card expenses by $1.4 million annually and lowered DSO during a year hit hard by the mortgage crisis. • Led a departmental change effort that reduced departmental headcount by 5% and operational expense by 16%, and improved the service levels provided to clients.

Costa Mesa, Ca

Led finance team supporting the Credit Information Solutions national sales team which generated $600 million in revenues. • Responsible for budgeting, forecasting, reporting, and analysis of revenues and expenses. Provided sales pipeline reporting and analyses, developed the annual sales compensation plans, and administered commissions. • Finance lead for development and implementation of over 30 new sales compensation plans. Participated in the development of the new plans and performed the cost analysis. Wrote compensation plans and policies and distributed to Sales. Ensured systems were in place to administer the new plans and pay commissions. Awarded Experian Elite in recognition of outstanding contributions to Sales.

Irvine, Ca

Led staff in excess of 75 associates in the prevention and detection of fraud. • Responsible for minimizing losses and customer impact due to fraudulent activity for the West Area. Managed an $8 million budget.• Implemented new technology and products that reduced fraud usage and costs by over 70%, reduced customers impacted by fraud by over 75%, and substantially increased customer satisfaction.• Led the successful integration of a $150 million acquisition which included a brand launch, and infrastructure and system conversions. Completed on-time and within budget. • Consolidated the operations of five workgroups and standardized systems and processes, which resulted in a 30% reduction in staff and department expenses.• Recipient of the Finance Golden Excellence Award for Leadership in 1998. • Led project for the Collections Department which resulted in a 36% improvement in productivity and a 500% improvement in weekly collections.

Irvine, Ca

Manager, Roaming Systems, Corporate Revenue Assurance (1994 – 1997)• Managed roaming operations for all AirTouch markets, including financial settlement, administration of agreements, and implementation of technology to improve the ease of roaming for customers. • Negotiated vendor contracts for services on behalf of three subsidiaries, resulting in annual savings of $2.5 million. • Assisted with the implementation of AirTouch long distance service for home customers, which increased profits by $3 million annually.

Irvine, Ca

Managed corporate revenue assurance operations. Responsible for minimizing losses associated with billing system errors. • Led company-wide project that resulted in a new revenue stream of $4 million annually. Held strategy sessions, led negotiations, developed plan and worked with vendors to implement. • Led operational reviews that ensured market compliance to certain policies and laws. • Provided expertise and actively participated in market and corporate projects, including billing system conversions and the expansion and automation of billing system reconciliations. • Awarded 1992 Service Legend for service excellence.

Irvine, Ca

• Analyzed strategic business plans, forecasts, and financial schedules for seven cellular markets and nine headquarter departments. Evaluated financial performance with regard to planned and forecasted goals. • Designed, administered, and consolidated headquarter departments’ business plans. Produced monthly financial reports for senior management.

Dearborn, Mi

Costa Mesa, Ca

Master Of Business Administration (Mba), Finance And Accounting

Bachelor'S Of Science, Business Administration

Activities and Societies: Graduated with Honors. Phi Beta Kappa. President of Kappa Alpha Theta sorority.