Sandra Burrell Email & Phone Number

Residential property cleaning as well as real estate turnover for sale or lease.

Staff Support

Box office / ticketing management. Supervision of casino concierge staff.

Responsible for guest assistance, cash handling, setting up accounts, and verifying credit and managed payments. Planned and executed daily operations to standard; controlled room inventory. Managed budget for purchasing orders for front desk supplies and gift shop merchandise. Teamed with Accounting Manager to control costs and maintain expense management.

Directed planning and preparation of daily menu through budget management for food and beverage purchases, trained and directed staff, and cash handling. Prepared and structured operational plan for continuing semesters.

Facilitated hotel communications, systemized information, room and concierge services. Tracked guest issues for problem resolution and facilitated repair requests.

Accountable for bottom line restaurant operations through control of food costs, development of training programs, and evaluating staff performance. Directed hiring and training of staff to generate sales and build customer loyalty. Initiated community outreach to build customer base by implementing corporate promotions and tracking return.

Directed restaurant activities from managers to line level employees. Delivered bottom line food and beverage costs encompassing all aspects of restaurant operations. Structured operating and fiscal procedures, budgeted, hired and trained staff to generate sales and build customer loyalty. Performed community relations with local customer based promotions..

Food & Beverage Cost Control

Hotel / Restaurant Management

Leadership Dynamics / Tqm

Certificate In Culinary Arts, Culinary Arts / Restaurant Management

Activities and Societies: American Culinary Federation / Treasurer and founding member of local chapter.

Health Education / Exercise Physiology

General Education Requirements

General Education Requirements