Sandy Chen Email and Phone Number
Senior Executive with 8 years of marketing communications and events planning expertise in both the private sector and social service sector, with a focus on delivering end-to-end marketing campaigns. A well-rounded individual with experience in branding and media relations. A collaborative worker who builds effective relationships with internal and external stakeholders, including government partners and agencies, and works closely across functional teams in large organisations. Believes in doing the work to make life better for others, especially for disadvantaged communities.
National University Of Singapore
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Nus Department Of Social Work: Marketing And Corporate CommunicationsNational University Of SingaporeSingapore -
Nus Department Of Social Work: Marketing And Corporate CommunicationsNational University Of Singapore May 2024 - Present -
Social Service Research Centre: Marketing And Corporate CommunicationsNational University Of Singapore Feb 2021 - PresentSingapore๐๐ฏ๐๐ง๐ญ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ ๐๐ง๐ ๐๐๐๐ข๐ ๐๐๐ฅ๐๐ญ๐ข๐จ๐ง๐ฌโข As an organising committee member for the department/centre's annual conference/symposium, successfully ran hybrid (in-person and online) events attended by over 450 participants in 2023 and over 800 participants in 2024, including academics, social service practitioners, government employees. The events garnered extensive media coverage each year, including print and digital articles, television broadcasts, radio interviews, across prominent media outlets (e.g. The Straits Times, CNA, TODAY).โข Act as the main liaison between the department/centre and ministersโ offices when extending invitations to ministers for events. This involves writing the invitation letters, corresponding with the ministries, drafting speeches, and securing approvals from the Dean/President in accordance with NUS SOPs.โข Develop comprehensive event timelines encompassing speaker invitations, communications, and media outreachโข Write event briefs and collaborate with the NUS Office of University Communications to draft press releases and issue media invitations. Manage media enquiries, coordinate interviews during events, and proactively monitor news coverage and address any inaccuracies. ๐๐๐ซ๐ค๐๐ญ๐ข๐ง๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ ๐๐ง๐ ๐๐ซ๐๐ง๐๐ข๐ง๐ โข Lead 360ยฐ marketing communication campaigns to enhance visibility of events (e.g. conferences, seminars, roundtable events)โข Establish the department/centre's branding by developing templates that ensure consistency in all communications while overseeing social media, EDMs, and websiteโข Achieved a 60% growth in the research centreโs Facebook followers from 2022 to 2023 to expand its reach โข Demonstrated high performance in advertising, notably achieving a $0.02 CPV for a video on the centreโs funding support from MSF and Tote Boardโข Contribute to content creation, including news commentaries, report design, and presentations -
Marketing Communications And BrandingSamsung Electronics Dec 2019 - Oct 2020Singapore๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐โข Secured $70K worth of marketing investment from Gardens by the Bay in a co-branding campaign with Samsung, including a โPocket Gardenโ exhibition within Flower Dome, and was commended for initiating a unique collaboration with digital artists to promote Samsungโs flagship tablet through their digital drawings of the Gardens๐ ๐ฎ๐ฟ๐ธ๐ฒ๐๐ถ๐ป๐ด ๐๐ฎ๐บ๐ฝ๐ฎ๐ถ๐ด๐ป๐โข Co-led the overall planning and execution of the go-to-market strategy and management of a $80K budget for a flagship tablet launch campaign, and achieved sell-out targets during the pre-order and launchโข Oversaw the marketing campaigns for tablets, wearables, and mobile accessories, including BTL marketing (social, display, search, EDM, push and in-app banners, brochure) and ATL marketing (TVC, print ads, OOH)โข Managed the overall marketing communications for Samsung apps and services (Samsung Pay, Samsung Members) to drive increase in registered and active users, including securing $100K funding from GrabPay for a campaign which achieved an average of 126% daily increase in Samsung Pay registered users during the 1-month campaign periodโข Produced a video to capture the Gardens campaign highlights and was involved in the whole process, from pre-production (talent sourcing, storyboarding) to post-production (interviews, voiceover recordings)๐ฃ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ๐๐ต๐ถ๐ฝ๐โข Collaborated with partners to maximise marketing opportunities on their platforms, including major telco operators (Singtel, M1, Starhub), online partners (Lazada, Shopee), and electronics storesโข Explored new partnerships (Fitness First, Viu, Microsoft, National Library Board) to sustain product lifecycles during Covid-19 disruptionsโข Worked with the social media manager to form connections with KOLs and content partners (Mediacorp artistes, The Smart Local, Night Owl Cinematics) to create creative content and tap on their wide reach -
Senior Marketing Executive And Team LeaderQoo10 Singapore Jun 2016 - Dec 2019Singapore๐ ๐ฎ๐ฟ๐ธ๐ฒ๐๐ถ๐ป๐ด ๐๐ฎ๐บ๐ฝ๐ฎ๐ถ๐ด๐ป๐โข Directed the marketing strategies and execution of end-to-end major e-commerce campaigns (11.11, Black Friday) in a regional role that collaborated with teams based in Korea, China, Japan, Indonesia, Malaysia, which achieved new sales records including the 11.11 event in 2018 that saw a sales volume of over $10Mโข Negotiated and acquired $8K worth of sponsorship from Hรคagen-Dazs to drive engagement for an eventโข Planned marketing content for traditional (print ads, radio) and OOH (in train panels) ads, including scriptwriting and coordination of voiceover recordings, while working closely with SPH and SMRTโข Participated in a special project, Qoo10 Power Sellers, that showcased the stories of merchants who established and built their businesses from the ground up with Qoo10 and grew their followers to over 80K๐๐ฎ๐๐ฒ๐ด๐ผ๐ฟ๐ ๐ ๐ฎ๐ฟ๐ธ๐ฒ๐๐ถ๐ป๐ดโข Supervised a team of 5 staff and planned the overall category marketing strategy to increase category sales by 20% within a year to $5M/month and updated content daily on the website and mobile appโข Planned brand campaigns and collaborated with a variety of merchants including FMCG, Digital, Beauty, Baby brands (e.g. Johnson & Johnson, Acuvue, P&G, Unilever, RB, Abbott)โข Prepared deployment of weekly EDMs and mobile app push notifications and increased the average click-through-rate for push notifications by 50% to over 10K clicksโข Organised social media contests to drive social media engagement and optimised digital marketing performance (Facebook, Instagram, Google Ads, Yahoo)
Sandy Chen Education Details
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Summa Cum Laude
Frequently Asked Questions about Sandy Chen
What company does Sandy Chen work for?
Sandy Chen works for National University Of Singapore
What is Sandy Chen's role at the current company?
Sandy Chen's current role is NUS Department of Social Work: Marketing and Corporate Communications.
What schools did Sandy Chen attend?
Sandy Chen attended University At Buffalo.
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Sandy Chen
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