Sandy Downs Email & Phone Number

St. Paul, Mn

Administrative Assistant for Stategic Planning and M&A SIBG

Accounts receivable, Accounts payable, sales and marketing support.

Working through VOLT Services with 3M.

Working through VOLT Services at 3M.

 Responsible for half of the regional Product Testing budget ($2M USD, approximately 85% of the top 100 clients for Testing business). Generated quotes for all of these clients, which involved working with engineers to assess services needed and costs for services.  Managed the number one existing customer including quoting, day-to-day interaction, international compliance/regulatory work, problem solving, and scheduling testing. Handled international compliance submittals for existing customer base, including day-to-day communication with contacts in several countries.  Managed all set-up issues for multiple trade shows (including all logistics for sponsorship of Exhibitor Lounge for largest trade show attended by TÜV America personnel). Also worked in company booth at several trade shows for lead generation. Assisted in planning and managed set up of the open house for a new lab. Provided administrative support to the BD Director.

 Responsible for one-third of the regional EMC testing budget ($1.5M USD, approximately 35 companies of the top 50 revenue list for EMC/Aerospace business unit). Generated quotes to all of these clients. Created and implemented a survey of approximately 200 companies and their contacts to obtain customer feedback. Processed international compliance submittals for existing customer base. Developed and provided training on regulatory compliance and company services to incoming Account Executives and other staff. Handled set-up and attended several trade shows. Also worked in company booth at several trade shows for lead generation. Provided administrative support to the BD Director. Assisted EMC Product Director and Lab Supervisors with client, as well as market research. Also assisted in maintaining lab accreditations.

 Provided administrative support for Business Development Team (5 regional sales people and the national Business Development Director). Support included quoting, quote follow-up, obtaining purchase orders, and opening projects after purchase order was obtained.  Created and implemented processes for administrative staff of Business Development Team for 3 regions. Assisted and managed set up of seminars, trade shows, organization of marketing materials and all marketing efforts at a regional level. Provided administrative support to the BD Director, as well as other general office support for entire lab facility.

 Provided administrative support for Business Development Team (5 regional sales people and the national Business Development Director). Support included quoting assistance to AE’s, quote follow- up, obtaining purchase orders, and insuring correct project flow after purchase order obtained. Provided administrative support to the Sales and Marketing Director, as well as other general office support for entire lab facility. Assisted and managed set up of seminars, trade shows, organization of marketing materials and all marketing efforts at a regional level.

 Project Manager for all Business Units in region. Main focus was to follow new projects to insure correct project flow (transfers between business units) and insure clients received deliverables. Assisted managers and AE’s with contact of existing customers to ensure customer retention. Also, assisted and managed set up of seminars, trade shows, organization of marketing materials and all marketing efforts at a regional level. Provided training on marketing database for all new and existing employees in region.

 Responsible for business development and customer retention in high tech market segments. Generated quotes for customer accounts, which included working with engineers to assess services needed and costs for services.  First AE to work in automotive market, obtaining new clients and training other AE’s in this market. Attended trade shows for lead generation.

 Provided administrative support for Sales and Marketing Team (8 regional sales and marketing people and national Sales and Marketing managers, when needed). Support included quoting assistance to Account Executives, quote follow-up, client correspondence, mailings, and general office duties. Assisted Marketing Coordinator with several marketing projects and proposals. Assisted and managed set up of seminars, trade shows, organization of marketing materials and all marketing efforts at a regional level.

Bachelor Of Science, Housing

Undergrad Work, English