Sandy Edwards Email & Phone Number

Farmington, Mn, Us

Santa Monica, California, United States

Managed relationships with large clients, including those with 25,000+ employees and/or $1mm+ in recurring revenue. My commitment to data-driven decision-making is evident in my delivery of metric-based reporting, ensuring transparency and strategic insights. Thriving in dynamic, high-growth environments, I adapt seamlessly to frequent changes and challenges, consistently delivering results.

San Francisco, California, United States

In my role, I've forged strategic partnerships with health plans and customers, contributing to the support of a $3 million Annual Recurring Revenue (ARR). My collaborative efforts with the Marketing team have been pivotal in creating impactful communication campaigns for both customers and employees. As the primary point of contact and liaison between customers and internal teams, I've adeptly managed challenging situations and client challenges, always prioritizing the best interests of both the customer and employer. Additionally, I have provided valuable consultation, advocacy, and coaching to clients, guiding them on the optimal utilization of products to meet the unique needs of their employees.

San Francisco, California, United States

Collaborated seamlessly across the organization, I actively supported customer success and facilitated essential pricing discussions, negotiated contracts, and successfully solidified renewals. I achieved the implementation of seven health plan customers within a year, with three of them reaching a remarkable 1:1 return on investment within just six months. My strategic approach and dedication to fostering strong partnerships have consistently driven positive outcomes and contributed to the overall success of the organization.

Greater Minneapolis-St. Paul Area

I have excelled in cultivating trusted relationships with clients to foster higher employee engagement throughout my career. As a seasoned professional, I've successfully managed a diverse portfolio of enterprise customers, ranging from 2,000 to 300,000 employees, achieving an impressive 98% retention rate. I actively engage in discussions on employee outreach, retention strategies, and maintain enduring partnerships. My role also involves negotiating renewals, identifying upsells to expand opportunities, and implementing strategies to increase profitability for both clients and the organization. Furthermore, my analytical skills have been crucial in evaluating data for quarterly and annual reviews, providing valuable insights to enhance overall performance and client satisfaction.

Greater Minneapolis-St. Paul Area

Lead client seminars and webinars, ensuring a high standard of educational content. I actively consulted with customers to tailor training sessions to their specific needs, collaborating closely with account management to enhance relationships, identify increased revenue opportunities, and improve overall account retention. My efforts resulted in successfully confirming over 500 training sessions annually, demonstrating my commitment to delivering valuable, customized solutions that meet both client and organizational objectives.

Greater Minneapolis-St. Paul Area

Provided essential support to account executives and strategic clients through a range of initiatives including health fairs, benefit fairs, orientations, eldercare fairs, and summer camps. Collaborating closely with clients, I assisted in developing custom promotions, educational materials, and program reports tailored to their specific needs. Additionally, I played a key role in supporting marketing programs and campaigns by contributing content and messaging aimed at driving demand and engagement.