Sandy Elaine Webster Email & Phone Number

British Columbia, Canada

West Kelowna, British Columbia, Canada

Retired from government in October 2024! Reported to the Chief Administrative Officer and was a member of the Senior Management Team, Sandy was responsible to lead and support Divisional mandates including the development of Council's Strategic Priorities, Corporate Communications and Engagement, Capital/Major Project Infrastructure Communication, and led the City’s Police Services and Economic Development and Tourism Departments.Some of Sandy's major project initiatives included intergovernmental relations, strategic stakeholder and community engagement, planning and implementing Council's Strategic Plan, Indigenous partnership initiatives, issues and media relations, crisis communications, the Brenda Mine and McDougall Creek Wildfire municipal crisis and recovery communications and more. Sandy integrated strategic programs and communications into the heart of municipal service delivery. Her field of expertise lies in leading complex, major infrastructure project communications, aligning with the City’s mission to foster community engagement and support. She led intergovernmental relations and executed Council's strategic plan central to the organization's success. She also utilized her skills in event management and cultivated a strong municipal identity to enhance community development.

Canada

Sandra Elaine Webster (Sandy) is the President of Capital Infrastructure Communications Inc (CIC), a Canadian company that specializes in strategic communication, community engagement and service delivery programs. Putting the customer first is paramount to the success of major service delivery programs and has truly underpinned Sandy's approach throughout her career. Visit www.cic-online.ca to learn more and read our testimonials. From small-scale government and private sector projects to significant P3/AFP/Design-Build/DBFOM/IPD projects, CIC helped to achieve public relations objectives. From Owners Advisor services to drafting proposal bid submissions and budgeting, to project communication plans and construction crisis communications and on through asset management, CIC works with clients to deliver their objectives.

Canada

Sandy Webster specialized in strategic stakeholder relations and community engagement for some of SNC-Lavalin’s most significant infrastructure projects. Having led a team of nine staff across Canada dedicated to project and business sector communications, Sandy was responsible for the planning, budgeting ($M), implementation and evaluation of comprehensive public relations and customer service programs. Sandy also implemented corporate and business sector communications, and was responsible for communication/consultation bids. Sandy has public relations expertise in both the public and private sectors. She has a proven track record of delivering public relations and stakeholder engagement programs on-time and on-budget while meeting the changing needs of her clients. Working with clients, all levels of government and funding agencies, project partners, joint ventures, contractors, stakeholders and the public, Sandy’s portfolio included these disciplines:Strategic Public and Media RelationsStakeholder ConsultationIntegrated Marketing CommunicationsCustomer Service ProgramsIssues Management/Incident and Crisis CommunicationsEnvironmental AssessmentsGovernment/Agency Relations Sponsorships and Community Support Partnering/FacilitationEvent ManagementSandy's projects included: Canada Line Rapid Transit Project (BC) $1.9BCoast Meridian Overpass (BC) $139MEvergreen Line Rapid Transit Project (BC) $1.4BCalgary West LRT Project (AB) $800MStoney Trail SE Project (AB) $769MEdmonton's Metro Line LRT Project (AB) $350MCentreport Canada Way Project (MB) $142MHurontario LRT Prelim Design (ON) $15MConfederation Line LRT Project (ON) $2.1BKelowna Airport 2045 Master Plan (BC) $0.4MNew Bridge for the St. Lawrence Corridor Project (PQ) $4.2BEglinton LRT Bid/Start-up (ON) $5.3BPrevious positions included:Communications Director (2010 - Apr 2013) Communications Manager (2005 - 2010)

Richmond, Bc

Sandy left the City of Richmond as the Acting Communications Manager reporting to the Corporate Programs group. While with the City, she worked on the Richmond Olympic Speed Skating Oval bid, and led the Canada Line Rapid Transit Project (RAV) communication and engagement from Reference Alignment to Preliminary Design where she subsequently won a national award with the Canadian Public Relations Society. Sandy was one of the City media spokespersons, and was responsible for city-wide strategic corporate communications planning and implementation. Prior to her A/Manager role, Sandy began with the City of Richmond as a Public Works Liaison/Communications Coordinator responsible for the City's Capital, Minor Capital and Transportation infrastructure projects for Engineering and Public Works. Sandy's municipal/regional/provincial public sector roles, and working with the Local Government Management Association of BC, gave rise to her specializing in strategic client, stakeholder and community relations. Sandy also won a provincial award for her work on the City's TeamWorks project implemented across British Columbia. Sandy also specialized in crisis communications with the City, Airport and Metro Vancouver EOC's, and was no stranger to effective issues management having previously come from the BC Ministry of Attorney General. After completing the program, Sandy was asked to be a speaker at the Municipal Administrator's Training Institute (MATI III), Advanced Communications for Local Government, conducted by Capilano College. Sandy was also a guest speaker at Langara College for the Public Relations Program.Sandy’s character is described by her colleagues as a dedicated team player, professional and diplomatic, big on strategy and low on micro-managing, someone who leads people and manages the tasks (and loves creating an enjoyable work environment!).

Richmond, Bc

Sandy held two roles while at the British Columbia Ministry of Attorney General. Sandy was originally hired as a Charging Officer Supervisor (Special Provincial Constable) for the controversial Photo Radar and Red Light Camera Program. Sandy supervised all Charging Officer's, she created policies and procedures for the new Photo Radar and Red Light Camera Program, resolved and managed issues escalated from the public through the 24/7 call centre team, processed charges under the Provincial Motor Vehicle Act and testified in court. As the Program evolved, the BC Government Public Affairs branch in Victoria, BC determined that local communications and media relations support in the Richmond, BC office was required. Sandy took on a Communications Co-ordinator role under the supervision of Sgt. Peter Thiessen of the RCMP. Peter and Sandy planned and implemented not only the media relations objectives from the BC Provincial Government, but also the objectives from the local Integrated Traffic Camera Unit led by the local Inspector. This is where Sandy focussed her career in the public, government, stakeholder and media relations industry.

Vancouver, Bc

Sandy held an administrative co-ordinator role with the Faculty of Commerce for the Real Estate Sales, Agent, Notary Public and Mortgage Broker programs. She provided typical administrative support to educational programs, examinations, cross-faculty initiatives and events, and worked her way up to a Supervisor role prior to leaving the University for the BC Provincial Government. Solid internal and external stakeholder and client relations was a key requirement in this role, along with attention to detail and issues management. Program compliance issues were also escalated to Sandy for her resolution and management, particularly when a student was about to be suspended from their applicable program.

Master Of Arts (M.A.), Applied Communication

Applied Communication at at Masters' Level

Diploma, Marketing Communications

Marketing Communications

Diploma, Local Government Administration

Local Government Management -- Advanced Communications