Sandy Falato Email & Phone Number
Who is Sandy Falato? Overview
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Sandy Falato is listed as Customer Service Manager/Technical Product Specialist/Office Administration/Account Management/Software Specialist/CRM/Relentless Technical Problem Solver/Help Desk Analyst III at Sonntek, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Sandy Falato.
Sandy Falato previously worked as Customer Service Manager at Sonntek.
About Sandy Falato
CUSTOMER SERVICE MANAGER / PRODUCT SPECIALIST / DESKTOP SUPPORT I’m a creative and relentless technical problem-solver with a willingness to tackle issues outside scope of position. I adapt rapidly to changes and am an active listener with a passion for solving customer problems. A team leader with in-depth technical and customer service expertise, it is my nature to go above and beyond with a can-do attitude. Dedicated to Success!SKILLS AND COMPETENCIESCustomer Relationship Management Account Management Complex Problem Solving Relationship BuildingProject Management Customer Satisfaction Communication Detail Orientation Order Management Technical Sales Support Product Management Technical Writing TECHNICAL SKILLSQuoteWerks DOSWindows XP through Windows 10Windows 2008 Server Microsoft Office Suite – Word, PowerPoint, Publisher, Excel, and Outlook Server Administrator Software Troubleshooting Sage Pro Accounting ( ERP)Goldmine (CRM) Chromatography SoftwareFedEx Ship Manager UPS Wordship Quark Express WordPress Basic HTMLDatabase Management MS Word CertifiedPlease feel free to email me: sandy.falato@gmail.com
Sandy Falato's current company
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Sandy Falato work experience
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Customer Service ManagerSonntek, Inc. | Upper Saddle River, NJ 2006 – present Technical Product Specialist | Office Manager | Sales Administrative Support (2006 – present) Manage all aspects of technical support and customer service for HPLC system components and software. Analyze and rapidly resolve critical customer issues. Assist with complex software set up. Manage and write content for new website. Manage A/R, A/P, and payroll. Supervise office and warehouse staff. Independent Computer Technician Consultant 2000 – 2004 Trained end-users on pc and software. Upgraded software and hardware components for Dell, HP and Lenovo Windows desktops and laptops. Removed viruses and malware. Reformatted hard drives. Chicago Title | Roseland, NJ 2000 – 2006 System Administrator| Help Desk Analyst (contractor 2000 – 2001) Delivered 3rd level software support and implemented hardware and software rollouts that supported 22 states for this Fortune 500 firm. Resolved customer issues and wrote technical documentation. Provided IT support to 15 branch managers.PRIOR PROFESSIONAL EXPERIENCEHelp Desk Analyst - Institute of Management Accountants, Montvale, NJ
Frequently asked questions about Sandy Falato
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What company does Sandy Falato work for?
Sandy Falato works for Sonntek.
What is Sandy Falato's role at Sonntek?
Sandy Falato is listed as Customer Service Manager/Technical Product Specialist/Office Administration/Account Management/Software Specialist/CRM/Relentless Technical Problem Solver/Help Desk Analyst III at Sonntek.
Where is Sandy Falato based?
Sandy Falato is based in New York City Metropolitan Area, United States while working with Sonntek.
What companies has Sandy Falato worked for?
Sandy Falato has worked for Sonntek.
How can I contact Sandy Falato?
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