Sandra Foley Email & Phone Number

California, United States

San Jose, Ca, Us

• Led design of supply chain modules used to enter orders, receive payments, and manage inventory. • Conducted user research to gain insight into user needs, behaviors, and context. Diagrammed workflows for new capabilities, created Sketch and Figma wireframes with annotations for engineers, QA, and documentation. Ran validation studies with customers and partners. Worked with engineers to negotiate design changes as necessary to accommodate technical and time constraints. • Mentored interns and new hires, introducing them to Sage UX resources and processes as the UX team grew from 5 to 18 employees.

Greenville, South Carolina, Us

Product Owner for Safety Rx product. Directed Agile SCRUM team of 30 engineers, QA, & UX designers. Led design of Patient Safety products for use in pharmacies and hospitals. • Defined user stories, diagrammed all workflows, created wireframes for new SAAS application for Walmart that reduced financial and legal liability related to medication and HIPAA issues at 4.8+K retail pharmacies, securing $2.7M in annual revenues. • Product Owner and Lead UX Designer on project that customized retail pharmacy safety product, adopted at 1.6+K Target stores in US. Managed scope, schedule and priorities. Solicited requirements and created specifications. Maintained product backlog, led grooming sessions. Set and managed client expectations.• Led major redesign of hospital safety reporting product used at 600+ hospitals, attracting new Quantros investors and securing $4M in sales from new clients.

San Jose, California, Us

Designed new version of Jabber instant messenger that incorporates audio and video calls and WebEx meeting capabilities. Contributed to design of new version of WebEx. Created wireframes, interaction flows, annotated specifications. Validated designs against user stories and Microsoft UI guidelines. • Compared prior Cisco products, usability research reports, and customer enhancement requests, identifying design patterns for carrying into new product. • Designed templates for email messages, enabling confirmation of scheduling, posting documents, and making updates to WebEx project space.

Stanford, Ca, Us

User Experience Designer for Office of Sponsored Research 2010 – 2011Designed new Research Administration system and forms for requesting setup of financial accounts. • Modernized research administration system and paper-based processes by replacing old command-line system with web application. • Addressed long-delayed issues with current system by designing interface that guided users to follow best practices, leading to increased accuracy of records and clear understanding of sponsor agreement terms and conditions. • Reduced calls to Office of Sponsored Research by 25% monthly, providing transparency to University researchers regarding activities and status of proposals and funding.

Houston, Texas, Us

Performed analysis and design for Enterprise Software content on hp.com. Planned intranet portal roadmap. Managed intranet web standards. Performed research, analysis, and user interaction design on intranet websites and applications. Conducted heuristic evaluations and consulted with intranet site owners.• Proposed and drove $2M intranet redesign project, developing new taxonomy, improving template layouts, increasing user task success and satisfaction rates, resulting in ROI of 23% over 3 years.• Identified opportunities for updating hp.com design and increasing customer engagement, building annotated wireframes showcasing best-in-class concepts and Web 2.0 capabilities.• Designed IT Support self-help website for employees, performing target audience research, creating annotated wireframes and specifications, developing prototypes for usability testing and presentation to stakeholders. Reduced support case load 62% in first month of implementation.• Implemented PeopleSoft HR system. Performed QA, wrote documentation and training materials, and conducted training sessions, earning top rated evaluations from trainees.