Senior Technical Account Manager
CurrentTechnical advisor helping enterprise clients get maximum benefit from the Airship SaaS platform.- Translate between marketing and development needs for best outcomes- Provide technical solutions for marketing goals- Guide clients through customized reporting and data/analytics information- Translate SaaS architecture into best practices - Advocate for clients through Product enhancements and any service issues- Omnichannel technical integration and marketing implementation: Mobile App, Mobile Wallet, Email, SMS, Web- Proactive client support