Responsible for the management and sales of the scrapbooking and custom frame retail shop. Strengths: Detail orientated with responsibility for all operations including purchasing, merchandising, and customer service.

Computer services, Medical Transcription and front office assistance.

Responsible for the H1N1 data entry, set up clinic appointments and assist patients with forms. Sub for office coordinatorStrengths: Quick learner and self motivated with desire to help others.

In 2003, in partnership with my husband, purchase photo retail store. Assisted with marketing, operations, purchasing, photography, framing, and scrapbooking retail sales. Prior to retail store, operated freelance photography and custom framing business from home. Strengths: Good understanding of the photo industry and retail customer service and marketing.

Managed GTN website (intranet for international travel partners) which included administration, content changes, navigation updates, training and support.Responsible for the management of the global internet/extranet website including all website development, maintenance of content updates, analysis of web trends, train and support 45 content mgrs worldwide. Manage and provide support to 2,200 travel locations in 140 countries. In charge of managing relationships with other American Express businesses that interface with GTN website.Accountable for managing and maintaining a $300K budget with third party vendors which support GTN website hosting and new development. Participated in compliance reviews ensuring compliance with American Express technology and security policy. Reviewed and updated legal location disclosure policy and brand compliance documentation on website. Completed website usability review identifying areas for improvement then implemented redesign of the navigation for better user experience

Supported eastern regional sales and account development teams with proposal and presentations for large and middle market companies. Managed departments hardware and software needs and trained incoming staff. Organized file management system.Responsible for the drafting and creation of proposals and presentation to support the Eastern Regional Sales and Account Development teams acquiring fortune 500 travel and card corporate business. In charge of orientation and training of new employees on departmental procedures and ensuring appropriate knowledge and utilization of software including Lotus Notes, Word, Powerpoint and Pagemaker. Managed the procurement, installation and maintenance of hardware and software for 5 person network. Developed and created proposal filing system, processes, and back up procedures procuring a library database and protecting against data loss.