Sandra Holick Email & Phone Number

New York, Ny, Us

United States

Rockaway, New Jersey

East Hanover, Nj

Managed and forecasted product at sku level to allocation needs, taking into consideration seasonal and customer needs and selling peaks. Obtained requirements by verifying, preparing and forwarding purchase orders, scheduled deliveries and verifed receipt of items. Developed/analyzed reports and coordinated with warehouse management to ensure product flows to customers. Communicated with vendors and brokers. Supported company operations by supervising front office staff, maintaining office systems and providing excellent customer service.Key Accomplishments:• Increased customer fill rate from 92% to 98% by effectively analyzing sales data and trends.• Increased role/responsibility in purchasing for all lines.

Ledgewood, Nj

Presented merchandise including Shoes, Menswear, Linens, and Gifts in a clean and orderly manner by adhering to company standards. Managed workflow and allocated key resources by analyzing daily and weekly reports. Provided service that met and exceeded expectations by selecting, training, and supervising diverse staff members. Assumed responsibility for key organizational functions including serving as the Manager on Duty and assisting with cash office duties. Key Accomplishments:• Increased repeat customer business by 20% through the effective training of employees and well planned product placement. • Created merchandising procedures by considering client service needs.

Randolph, Nj

Ensured efficient new customer set up and initial deliveries by developing and implementing best practice policies. Controlled confectionery promotions by issuing purchase orders, overseeing inventory management, expediting vendor deliveries, and facilitating vendor communications to identify product availability and terms of sale. Recognized for exceptional communications skills by alerting distributors and chain accounts of manufacturer’s price increases. Monitored product pricing by entering all product prices into new SKU set ups, as well as using the AS400 system to complete regular system backup, generate reports, and manage invoicing. Key Accomplishments:• Achieved a 30% reduction in delivery issues to retail customers.• Effectively managed a customer service team by motivating staff members to assist national chain accounts with daily functions, as well as address delivery and supply issues. • Created a focus on business reporting by compiling usage reports for total chain and individual location accounts.

Livingston, Nj

Ensured overall customer satisfaction by effectively training and overseeing associates and managers while consistently communicating client service best practices. Maintained financial stability by controlling expense accounts including payroll accounts within assigned budgets. Made certain facilities were safe and secure by supervising the security team and conducting regular store audits and safety/shrink programs. Provided efficient receipt flow and accurate shipping by overseeing and supporting the receiving and merchandising teams. Key Accomplishments:• Drove and directed various human resources functions by approving weekly work schedules for 60 to 150 employees, interviewing and hiring new employees, providing training, and evaluating performance.• Managed large scale store initiatives such as organizing quarterly merchandise inventories from layout conception through actual inventory take.

B.S. Degree, Business Management

Activities and Societies: Treasurer - Alpha Xi Delta

Associates Degree, Business Administration

Activities and Societies: Chairman - Student Activities