Sandy M. Email & Phone Number

United States

𝗛𝘆𝗯𝗿𝗶𝗱 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘂𝘁𝗶𝗹𝗶𝘇𝗶𝗻𝗴 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗳𝗼𝗿 𝘁𝗵𝗲 W𝗲𝗯 & 𝗧𝗲𝗮𝗺𝘀Guided an Aruba to Meraki network infrastructure upgrade project for 19 warehouses. Supported the team with planning, coordination, and execution. Collaborated with cross-functional teams, tracked project progress using Microsoft Project for the Web and Teams, and helped mitigate risks. Contributed to the successful completion of the project, ensuring timely delivery and adherence to budget constraints. Often received compliments about appreciation for kindness to everyone and the willingness to assist team members without delay.𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗕𝗼𝗼𝗸𝗸𝗲𝗲𝗽𝗶𝗻𝗴Led bookkeeping operations for two small businesses using QuickBooks Online. Managed financial records and administrative support. Oversaw bookkeeping for a construction company and a pressure-washing business. Consistently received praise from the accountant for maintaining highly organized books. Ensured accurate financial management and organized administrative functions, contributing to the overall efficiency and success of both businesses.𝗧𝗿𝗮𝘃𝗲𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴Managed travel arrangements for US-based executives and client international travel, including for clients with special needs. Provided comprehensive travel services, including booking hotels, airline tickets, and securing the best seats at the best prices. Conducted research to select the best trips and activities. Communicated with clients to understand their preferences and special needs. Managed loyalty travel rewards to optimize points. Provided customer support during travel to answer questions and reduce overwhelm. Ensured seamless travel experiences, optimized travel costs, and received positive feedback for well-organized trips, demonstrating strong stakeholder management and customer support skills.100% Remote

North Charleston, South Carolina, Us

𝗣𝗿𝗲𝗱𝗶𝗰𝘁𝗶𝘃𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁Managed key aspects of accounting operations for multiple clients, specializing in AMS360 software and other accounting tools. Worked with various stakeholders to ensure customer satisfaction and meet documentation requirements. Performed monthly accounting work using a predictive method to ensure accuracy and efficiency. Ensured that all customer interactions and documentation processes met the required standards and expectations. Managed contracts and ensured they stayed within the budget. Oversaw direct bill processing and reconciliation for various clients. Implemented process enhancements to streamline monthly billing operations. Utilized advanced tools like AMS360, Sharepoint, and OpenAir to manage financial transactions and client billable work. Coached team members on how to improve productivity and reduce contract overages. Collaborated closely with stakeholders to understand their needs and expectations. Implemented processes to gather and document customer feedback. Ensured all documentation was accurate, complete, and met regulatory requirements. Successfully kept all contracts within budget. Improved accuracy and service delivery in billing operations. Increased team productivity and reduced contract overages through peer mentoring. Improved customer satisfaction by addressing stakeholder needs promptly. Ensured compliance with all documentation requirements, leading to smoother operations and fewer errors.100% Remote

𝗔𝗴𝗶𝗹𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁Managed complex operations in an environment of client conflict, where staying calm at all times was crucial, with daily variability and conflicts from defendants. Treated each case in the caseload as a high-level project with a defined start and finish date. Implemented hybrid methodologies to streamline office workflows and resource allocation. Managed approximately 1200 cases simultaneously, along with other management operations. Enhanced operational efficiency and ensured timely completion of all cases.𝗢𝘁𝗵𝗲𝗿 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀Administrated up to $300k in monthly cash receipts with 100% accuracy. Prepared and reviewed legal documents for criminal court dates. Secured three long-term court contracts through strategic research and project planning. Enhanced caseload management and service delivery by adopting best practices. Fostered long-term relationships with clients and staff. Oversaw HR functions for up to 15 employees. Orchestrated ribbon-cutting events and created presentations for contract solicitation. Played a crucial role in the growth and success of PPS through effective hybrid project management and operational leadership. Improved collaboration and reduced turnover through strong relationship building. Achieved 100% accuracy in financial oversight. Successfully executed events and presentations, showcasing project management skills.

𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘚𝘰𝘧𝘵𝘸𝘢𝘳𝘦 - Oversaw the implementation of Peachtree Accounting (now Sage) software. Spearheaded the integration of advanced accounting tools into daily operations. Streamlined financial processes, leading to improved accuracy and efficiency in managing accounts.𝘊𝘳𝘪𝘴𝘪𝘴 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 - Addressed the impact of a major flood on the business. Researched and applied for SBA grants, completing the application process for financial relief. Secured a $40,000 grant, which was critical for the business recovery and continuity.𝘎𝘦𝘯𝘦𝘳𝘢𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘢𝘯𝘥 𝘛𝘦𝘢𝘮 𝘓𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱 - Assumed general management responsibilities as needed. Led a team of 5 to 10 employees, overseeing daily operations and contributing to strategic decisions. Enhanced team performance and operational efficiency, contributing to the company's growth and stability.𝗢𝘁𝗵𝗲𝗿 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀Managed a comprehensive range of accounting functions. Handled Accounts Payable and Receivable, sales tax, payroll tax, tax reports, and general ledger activities. Conducted bank reconciliations, balance sheet verifications, and internal and inventory audits. Ensured accurate financial reporting and compliance, maintaining the company's financial health.By focusing on these areas, I effectively utilized my project management skills to oversee critical implementations and handle crises, while also leveraging my accounting and financial management skills to ensure operational stability and efficiency.