I am retired after 25 years in both REO and IT with Freddie Mac. Now I am spending my days working without pay for an organization that feeds my heart.

Reporting to SVP and Chief Operating Officer with staff of about 25 to provide a common set of IT services including Workforce strategy; IT Workspace Management; IT Communications and Marketing; Employee Technology Experience; Executive Reporting; Organizational Change Management; Inclusion & Diversity; IT Employee and Early Career programs; Business Operations & Support Services; Crisis Management and IT Resiliency.

Reporting to VP IT Risk, in the role of IT Risk Governance Director, responsible for a staff of about 15 who cover IT Business Resiliency and Crisis Management; IT Risk Operations; IT Risk & Metrics; and IT Policy Lifecycle Management.

In the role of Freddie Mac’s IT Resiliency Director, partner and coordinate with all IT and business units to ensure that systems are resilient and able to withstand disruptions both seemingly innocuous and catastrophic. Strong and effective relationships and connectivity throughout the firm drove superior results.Major accomplishments in this role include: - Successful management of >$10 mil budget- Reduction of actual Recovery Times by >300%- Improvement of out of region coverage by 65%- Migration of DR solution to a cloud based environment - Managing a direct and matrixed staff of >100 - Deployment of targeted automation and process improvements- Management of the out-of-region data center staff augmentation program including its winding down- Directed and improved DR reviews in support of the firms vendor risk management program- Assimilation and Automation of the DR Playbook- Shut down of Denver Data Center- Deployment of dedicated 10 gig data replication links- Targeted development and deployment of SOPs to bolster the change management process- Deployment of Disaster Recovery Exercise Awareness Training

High performing leader with a track record that includes: o The migration of all business critical EUCs to IT managed platforms, improving the risk profile of all divisions. o The Deployment of an IT Managed EUC Platform for Microsoft based End User Computing Systems based on SharePoint and the Microsoft ACM Server. Managed the vendor relationship, staffed the team, and sponsored/shepherded the project. o Transitioned the EUC Program Office into the IT division including fulfilling the vision of creating a tool for the collection of the Freddie Mac EUC Inventory metadata.o Provided leadership & direction during the process of capturing and registering all company EUC’s along with their classification, risk rankings, and Business Continuity Planning needs. o Directed the IT General Controls Assessment project that analyzed existing EUCs to determine appropriate disposition path. o Direct the management, process improvement, risk mitigation, optimization and project execution of the End User Computing program for Freddie Mac. Provide leadership, execution, and facilitation for the EUC Program Office and the EUC Working Group. o Responsible for the EUC Policy, standards, and related methodology & compliance as well as for the assessment and risk mitigation from the applications developed under these standards. Work directly with the business lines to rationalize the portfolio and reduce the risk posed by end-user developed computing systems. o Managed the 2013 EUC process & technology audit with that resulted in a "Controls are Satisfactory" assessment o Advocate the architecture & technology principles that support the business in safely developing and maintaining End User Computing Systems. o Manage & continuously improve the EUC Program Office o Manage the department cost center, resources, projects, program, risk & audit issues

Proven leadership through consistent high results with the utilization of systems dollars and resources with high returns in business value for five years while managing the high performing Systems and Change Management Team:o Manage the Systems support team of up to six business applications analysts in all activities related to REO systems changes using SDLC with some Agile components. Responsible for the coordination and execution all user acceptance testingo Partner with the REO management team around all aspects of change management including project management and the prioritization of all business process changes and systems enhancements. o Responsible for periodic testing and attestation of all SOX system related controls including periodic audit and conservator walk throughs and demos.

Proven Leadership through consistent high results and customer satisfaction in the area of EUC, Reporting and Data Analytics management: o Manage the Reporting and Data Analytics team of up to eight business applications analysts in all activities related to REO reporting and data analytics including the monthly management reporting.o Responsible for all EUC development, change management, documentation and inventory attestation. o Coaching, mentoring, and performance management a max of 8 high performing business applications analysts.

o Utilize a combination of analytical skills and technical tools to provide business clients with timely, accurate and effective decision support information. Design, program, test, and implement automated systems (EUCs) to meet business requirements. Serve in the role of project leader on initiatives of medium to large complexity and direct the work of less experienced staff. Provide end user and production systems support. Define and implement technical infrastructure needs. Manage multiple priorities in a time-sensitive, multifaceted, rapidly changing environmento Manage team of up to 4 business application analysts in management reporting and business applications development and support including consulting with ISS, managers and executives; requirement analysis, development, deployment, and training o Analyze decision support data and communicate trends and/or data anomalies to internal business clients. o Monitor the quality of decision support data. Identify the cause and nature of inaccurate data and promptly implement corrective measures to restore data integrityo Lead conflict resolution and facilitate decision-makingo Write and administer employee performance management documents

o Team Lead and mentor for 10 member management reporting departmento Management reporting including consulting with managers and directors; requirement analysis, development, deployment and trainingo Development and deployment of a management reporting application including training and support for 100+ userso End User Application development, deployment, training and supporto Project Management

o Sale, design and implementation of custom relational databases, polling, and connectivity solutions within the hospitality services industryo Point of Sale consulting including support and recommendationo Management training in use of POS systems, operating environments, infrastructure and systems crisis management