Sandy M. Email & Phone Number

Billback Management: Reviewed, approved, and processed billback requests for U.S. and Canadian accounts, ensuring accurate record-keeping and timely coordination with the finance team.Pricing Administration: Maintained and updated pricing files for independent pet accounts, resolving discrepancies and supporting the sales team with accurate pricing data.Data Reporting: Generated and distributed point-of-sale (POS) reports using customer data, leveraging platforms like Catalyst… Show more Billback Management: Reviewed, approved, and processed billback requests for U.S. and Canadian accounts, ensuring accurate record-keeping and timely coordination with the finance team.Pricing Administration: Maintained and updated pricing files for independent pet accounts, resolving discrepancies and supporting the sales team with accurate pricing data.Data Reporting: Generated and distributed point-of-sale (POS) reports using customer data, leveraging platforms like Catalyst and Nielsen to provide actionable insights for the commercial team.Marketing Analysis: Conducted Astro marketing analysis to evaluate campaign performance and deliver strategic recommendations.Event Recap Management: Compiled and maintained detailed recaps of trade shows and promotional events to support strategic planning and process improvement.Customer Support: Responded to inquiries regarding product availability, provided purchasing guidance, and forwarded leads to the sales team.Team Collaboration: Partnered with the commercial team to align reporting and analytics, delivering key insights to the National Sales Manager.System Maintenance: Regularly reviewed and updated Catalyst hierarchy to ensure streamlined data organization.This role emphasized strategic collaboration, data-driven decision-making, and operational excellence to support sales, marketing, and customer service efforts. Show less

Putting our passion for pets to work, partnering with customers to create superior products and memorable brands• Generated weekly, monthly, and year-end sales reports utilizing Catalyst, facilitating sales team analysis for customer interactions.• Developed Astro Loyalty reports to provide the North American sales team with monthly summaries of new retailers, unique customers, and items sold.• Acted as the primary point of contact for all phone and email inquiries, serving as the… Show more Putting our passion for pets to work, partnering with customers to create superior products and memorable brands• Generated weekly, monthly, and year-end sales reports utilizing Catalyst, facilitating sales team analysis for customer interactions.• Developed Astro Loyalty reports to provide the North American sales team with monthly summaries of new retailers, unique customers, and items sold.• Acted as the primary point of contact for all phone and email inquiries, serving as the primary representative for our company regarding branded and private label opportunities or issues.• Organized and maintained customer information within teams, including pricing details and contact information.• Established and oversee the bill-back process to ensure consistency for all TPC customers. This involved receiving bill-back requests via email, reviewing the bill-backs, then forwarding them to each operating company for credit processing. Additionally, implement the creation of a promotional ledger to facilitate the generation of reports on processed bill-backs. Show less

Nationwide Usa

Career Life Academy is the first virtual career and life support service providing the ultimate career transition experience. Visit http://www.careerlifeacademy.com/ to learn more.• Establish and uphold robust processes, standards, and protocols pertaining to IT.• Formulate and enhance a comprehensive, long-term strategy encompassing processes and technology.• Offer hands-on support to aid both the team and clients across all Career Life Academy platforms.• Implemented… Show more Career Life Academy is the first virtual career and life support service providing the ultimate career transition experience. Visit http://www.careerlifeacademy.com/ to learn more.• Establish and uphold robust processes, standards, and protocols pertaining to IT.• Formulate and enhance a comprehensive, long-term strategy encompassing processes and technology.• Offer hands-on support to aid both the team and clients across all Career Life Academy platforms.• Implemented reporting utilizing Google Analytics to analyze the frequency and duration of potential client interactions with the website. Show less

Home Office Hilliard Ohio.

PetPeople is your neighborhood store for natural dog food and cat food along with high-quality pet supplies.• Played a pivotal role in facilitating the company's expansion from four to twenty-eight stores across multiple states by devising standardized policies and procedures for both the home office and individual stores, ensuring uniformity throughout the organization.• Developed weekly, monthly, and quarterly reports within the POS system, subsequently exported to Excel… Show more PetPeople is your neighborhood store for natural dog food and cat food along with high-quality pet supplies.• Played a pivotal role in facilitating the company's expansion from four to twenty-eight stores across multiple states by devising standardized policies and procedures for both the home office and individual stores, ensuring uniformity throughout the organization.• Developed weekly, monthly, and quarterly reports within the POS system, subsequently exported to Excel templates, to enable comprehensive business analysis by the home office. These reports were cross-referenced with financial records to ensure data consistency.• Collaborated with distributors and manufacturers to manage initial delivery orders for new stores, ensuring close to 100% fulfillment rates and negotiating discounts and extended terms. Verified all aspects of the first delivery process for accuracy.• Conducted in-depth analysis of store purchases to negotiate pricing with distributors and manufacturers, thereby enhancing the company's profit margins.• Orchestrated the yearly inventory process in collaboration with stores, including scheduling with RGIS and refining inventory procedures for efficiency.• Oversaw the management of costs and retail prices for all items in the POS database, promptly updating pricing following distributor price increases to safeguard the company's profit margins.• Provided level one IT support, handling a wide range of issues from printer installation to troubleshooting computer, internet, and POS equipment problems. Maintained detailed documentation of essential usernames and passwords for various systems and processes.• Played a key role in implementing Microsoft 365 companywide, establishing security settings and creating the company's online SharePoint site. Show less

Westerville, Ohio

• Primary responsibilities was to manage a classroom with up to twelve three year olds according to center curriculum

Columbus, Ohio Area

• Engage pet parents through conversations about their pets, initiating discussions about their needs.• Assess their pet requirements to offer tailored recommendations.• Highlight the distinctions between pet parents' current pet food brand and Nutro Pet Products.• Stay updated through ongoing training sessions as new products enter the market.

Columbus, Ohio Area