Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Sandy Newpher is listed as Workforce Management at Prime Therapeutics, a with 3535 employees, based in Tallmadge, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Sandy Newpher.
Sandy Newpher previously worked as Workforce Management at Homesite Insurance and Administrative Assistant at Homesite Insurance. Sandy Newpher studied at Cuyahoga Falls High School.
This section adds company-level context without repeating Sandy Newpher's masked contact details.
Review company-level records connected to Sandy Newpher before choosing the right outreach path.
With over three years of experience as a Workforce Management Analyst at Homesite Insurance, I have successfully monitored, scheduled, and reported on daily agent activities, ensuring optimal service levels and customer satisfaction. I have leveraged my strong knowledge of NICE IEX, Intraday, and Microsoft tools to create efficient and accurate schedules, generate reports, and send alerts to management and sales/service teams.In addition, I have over 20 years of experience in administrative and customer service roles, where I have developed my skills in business process improvement, problem solving, and queue management. I have provided support to various departments, resolved routine and complex issues, and enhanced office operations and security. I am passionate about delivering high-quality service and improving business outcomes with my workforce management expertise.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
United States
Intraday monitoring, Real-time adherence, Attendance updating, Real-time reporting for SL and staffing, Monitoring Queues within Amazon Connect, Updating Schedules in IEX, Real-time ticket updates on staffing
Akron, Ohio, United States
Monitor daily agent activities and update agent adherence, Scheduling trainings and meetings, Attendance reporting, Agent skilling, special accommodations, RTA monitoring. Strong Knowledge with NICE IEX, Intraday, and Microsoft. Call center experience
United States
Security monitoring, Badge processing, Manage stock invoices and stock inventory, HR support, Welcome guess/visitors, Office cleanliness, Organize manager lunches/team meetings, and Conference room bookings,
Akron, Ohio, United States
Manage front desk, HR Support, Direct sales and service office assistant, Customer service support
Other employees you can reach at primetherapeutics.com. View company contacts for 3535 employees →
Fahim Bari
Colleague at Prime TherapeuticsWest Palm Beach, Florida, United States
View →
MM
Miguel Mcclendon
Colleague at Prime TherapeuticsColumbia, South Carolina, United States
View →
CS
Catherine Starner, Pharmd, Bcps
Colleague at Prime TherapeuticsVictoria, Minnesota, United States
View →
KS
Keyri Santamaria
Colleague at Prime TherapeuticsGreater Charlottesville Area, United States
View →
LA
Luz A. J.
Colleague at Prime TherapeuticsNew Richmond, Wisconsin, United States
View →
AG
Amberlee Gibson
Colleague at Prime TherapeuticsJordan, Minnesota, United States
View →
MJ
Matthew Johnson
Colleague at Prime TherapeuticsSt Paul, Minnesota, United States
View →
JB
Jenelle Byrne
Colleague at Prime TherapeuticsChaska, Minnesota, United States
View →
KD
Kathryn Dewolfe
Colleague at Prime TherapeuticsRosemount, Minnesota, United States
View →
QC
Quentin Cardone
Colleague at Prime TherapeuticsGreater Tampa Bay Area, United States
View →
Quick answers generated from the profile data available on this page.
Sandy Newpher works for Prime Therapeutics.
Sandy Newpher is listed as Workforce Management at Prime Therapeutics.
Sandy Newpher is based in Tallmadge, Ohio, United States while working with Prime Therapeutics.
Sandy Newpher has worked for Prime Therapeutics, Homesite Insurance, and Liberty Mutual Insurance.
Sandy Newpher's colleagues at Prime Therapeutics include Fahim Bari, Miguel Mcclendon, Catherine Starner, Pharmd, Bcps, Keyri Santamaria, and Luz A. J..
You can use AeroLeads to view verified contact signals for Sandy Newpher at Prime Therapeutics, including work email, phone, and LinkedIn data when available.
Sandy Newpher studied at Cuyahoga Falls High School.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Sandy Newpher you were looking for.
