• New Risks & Issues quality checked and Triaged with Senior Leadership Team• Manage/Review/update central Programme Risks & Issue Log for accuracy/mitigations/escalation• Weekly Review meetings with each of the workstream managers for guidance/updates• Work with central Risk team for Risk process management• Powerpoint Governance Report for Programme Board on Risks and Issues with Dashboards• End of Gates produce Attestations for each of the worksteams• Work with BAU teams on Risks and Issues.

Key Achievements and Responsibilities:• Developing and managing collaborative professional relationships with internal/external stakeholders• Leading and facilitating the initiation and definition stages of newly identified programme and business projects to articulate vision and the purpose, costs, benefits, and any potential risks to ensure feasibility within the defined scope and • Directed and led project workshops to support cultural behaviour and change within the organisation, instilling best practice at all times• Leading Project Managers and providing guidance support and coaching to develop the team on project tracking/governance.• Ensuring effective identification, escalation and management of risks, issues and dependencies to the appropriate governance group.• Developed and implemented new processes & procedures, whilst working in close coordination with the Project Managers, and the development team to ensure that the project objectives are delivered• Produce Schedule management plan, schedule templates for GOS and taking on Risk management with PMs to mitigation

Key Achievements and Responsibilities:• Developing and managing collaborative professional relationships with internal/external stakeholders• Leading and facilitating the initiation and definition stages of newly identified programme and business projects to articulate vision and the purpose, costs, benefits, and any potential risks to ensure feasibility within the defined scope and • Directed and led project workshops to support cultural behaviour and change within the organisation, instilling best practice at all times• Leading Project Managers and providing guidance support and coaching to develop the team on project tracking/governance.• Ensuring effective identification, escalation and management of risks, issues and dependencies to the appropriate governance group.• Developed and implemented new processes & procedures, whilst working in close coordination with the Project Managers, and the development team to ensure that the project objectives are delivered• Produce Schedule management plan, schedule templates for GOS and taking on Risk management with PMs to mitigation

Key Achievements and Responsibilities:• Contain – produce & maintain program plans from scratch, implement Risks & Issues• Trace - Asymptomatic Testing – produce and maintain the program plan with Change Management• Produce MI Data Reports using OMEC for LFD Tests with Ms Excel and Ms PowerPoint• Work regularly with Delivery Leads to identify and resolve any potential issues with their plans• Leading Project Managers and providing guidance support and coaching to develop the team on project tracking/governance• Ensuring effective identification, escalation and management of risks, issues and dependencies to the appropriate governance group.

Key Achievements and Responsibilities:• Played a key role in supporting business transformation across 4 sectors, overseeing the delivery of all workstream to ensure all operational objectives were achieved• Produced and maintained detailed milestone project plans, with key dependencies and resources to enhance business continuity, leading to significant improvement within the quality and financial performance of the PMO and IT Projects• Successfully collaborated with 3rd parties and the Council within the relocation of 3D Studio offices, reporting to the Managing Director, chaired all IT Infrastructure and installation whilst maintaining direct responsibility for the TUPE of 60 staff members, maintaining open lines of communication to enable timeline delivery• Challenged with overseeing the team workload and capacity, as well as the career development of individuals and the overall training and knowledge sharing throughout the team• Directed and led IT project workshops to support cultural behaviour and change within the organisation, instilling best practice at all times• Developed and implemented new processes & procedures, whilst working in close coordination with the Project Managers, and the development team to ensure that the project objectives are delivered• Worked closely internal staff leading training on formal PMO processes, to successfully develop and implement Agile methodologies across the project• Championed the expectation of all key decision-makers including; Programme Boards, Directors for IT projects, presenting regular status reports• Tasked with facilitating digital storefront to 25 sites with cross-collaboration with Technical Team, external partners and remote programmers

Key Achievements and Responsibilities:• Offered key support within the implementation of PMO Governance in the Affinity Partnership Regulatory Programme for Attestations, carrying out issue and risk management activities, whilst creating and assisting the project plan and milestones, highlighting any areas of concern• Successfully created and maintained new revenue streams through PMO Governance in the Affinity partnership Regulatory programme for attestation to FCA• Championed the expectations of the senior management with further responsibility for organising communication activities across the team, maintaining Project Plans and RAID Logs• Enhanced major cultural change that incorporates new ways of working (agile working) into everyday life within the office environment, building confidence and trust within the non-executive board, managers and staff members

Travel around India, Nepal, Dubai, Europe, Croatia.

Key Achievements and Responsibilities:• Supporting the transformation of existing resources and requirements outlined in the Legislative Framework for the Senior Management arrangements and systems and control (SYSC) rulebook and the EMEA governance to meet the business strategy• Spearheaded 1st level analysis across the business to ensure compliance with all regulatory and organisational standards, achieving full compliance sign off• Played a leading role within a regulatory project, engaged with departmental heads to drive change and enable delivery within project guidelines and PRA standard• Directed and led the implementation of all remediation points to PRA Standard across the EMEA, Capturing the on-going changes and business requirements• Pioneered the management of a Regulatory Programme within Central PMO, coordinating with Heads of Departments to ensure the delivery of agreed key points for self-attestations with cross dependencies, utilised, escalating all risks to the Steering Committee to ensure there no financial costs were incurred from the PRA

Key Achievements and Responsibilities:• Pioneered the delivery of service delivery within the transformation programme from a single service integrator and one service desk across four suppliers with a value of £200M, including coordination with Deloitte, Accenture, Fujitsu and Third-Party suppliers• Held primary delivery planning and execution accountability; project planning, control and management, financials, communication, design, execution, change, risks and issues, dependencies and closeout• Championed all aspects of stakeholder management, steering preparation and presentation, as well as project progress monitoring and reporting• Utilised service transition knowledge, technical understanding of technologies interfacing between Development teams and client technical teams• Played a key role as the point of escalation, building effective relationships and communications with clients by obtaining client feedback, maintaining the ability to negotiate effectively with the client and managing the PMO Function• Spearheaded process mapping; reviewing and implementing project team processes and procedures, as well as conducting GAP analysis to determine process gaps within internal business systems• Tasked with the facilitation of 1st level quality analysis on Bidders responses and manage virtual data rooms, acted as an integral part within competitive dialogue team coordinating with bidders, ensuring compliance with all infrastructure requirements

• Chase Project Managers to update status of projects, produce resource profiles, update dashboards for Small Work Items.• Transfer Agency – Asset Servicing• • Attend Business Change Group meetings – to assign Change Owners• Produce Ms Access Queries/Reports for Project Review meetings• Update/Manage project Management Database (Ms Access)• Chase/Meet with Project Managers for Estimates/Progress with projects• Assign/Manage resources/tasks using Portfolio Project Management• Produce Project Reports, Templates, in Ms Excel advanced (Macros)• Maintain Virtual library for Transfer Agency documents tracking on Ms Share Point.

• Meet with Project Managers to update Project Plans with resources/costs.• Track monthly budgets with project managers forecast/accruals total £12 million.• Update resources/costs/time online for project using Business Engine (BEN)• Maintain complete New Starter & Contracts renewals process• Produce weekly Programme Weekly Management Reports for Board.• Hold one to one with Project Managers for updates on Risks & Issues• Maintain virtual library for programme document tracking on Ms Share Point.

Working on a over £40 million pounds Metering Programme, using Agile Methodology. Produce programme plan from product backlog & release plan from sprints, Scrum Master. • Schedule & attend Sprint Planning, Sprint Review, Sprint Retrospective, Scrums of scrums meetings.• Manage Risks & Issue Management via regular meetings/liaison with Stake Holders to solution.• Manage Team Site for the Programme on Share Point, introduce standards, directory structures.• Meet with SAP testers, developers, architects & provide updates/escalation to management.• Produce 1 page High level summary from internal & external stake holders highlight reports.• Manage Resource & Expenses for the project. Introduce Governance across the project via templates & Standards for change control, plans and reports.

• Update & Maintain PMO Team Sites on Share Point, introduce governance.• Drafted and created presentational material in Ms PowerPoint and Ms Word.• Produced/maintained project plans system development cycles, track internal & external interdependencies & keep track on projects, highlight risks/resource/milestones slippage for phases. • Change Management for change requests from internal Project Managers & the Met Police.• Automated project financials in Ms Excel for ease of monthly reporting.• Meet with Partners (Unisys, BT) for Application/Infrastructure programme updates/actions• Manage Programme level Risks & Issue Management for the Control Tower programme.• Provide PMO Support to Programme manager & introduce standards with Project Managers.• Multi-task & prioritise drafts of Senior Management and Steering Group Reports ensuring all changes are incorporated.

• Meet with Team leaders to evaluate reports to produce one page Dept Highlight report to show Dept risks, trades, exceptions, 3 day reversals, staff expenditure for Dept Manager.• Re-design/implement of Business/IT Change Process (Ms Excel/ Ms Project/Ms Visio)• Meet with Corp Actions Manager and Global Custody Operations Manger to establish best practice methods & produce process lifecycle plan. Produced Lessons learned report.• Produce & maintain financials in Ms Excel to track/forecast costs• Created Document Libraries and File Structures for ease of use in relation to Governance requirements• Develop & Implement management controls and tracking process for key quality risks, report at programme level on status, resource utilisation and cost budget.

• Resource budgeting and tracking as part of short/long term planning for the year• Manage/chase third party development teams and stakeholders (internal & external)• Maintain Risk, Issue, Dependency logs and enforcing Change Control procedures• Work with Programme Manager to establish and fulfill resource needs, (Ms Project/Excel)• Enforce Programme quality levels through milestones, specifications and sign-offs• Deputise for Project Manager if required. Deal with day-to-day queries from Team Leaders• Update Lessons Learned Report, End Project Report, System Acceptance Report• Introduce standards and templates across the project teams for the programme• Produce PID, Highlight Report, System Architecture Design document, Security Report.• Facilitate workshops, documenting requirements/solutions for regulatory change• Purchase Disaster Recovery Hardware/software & Implement for Met Duties using OGC.

• Engage with stakeholders to develop a timeline for migration of plans, risks and issues• Building and monitoring project plans, interdependencies and resource allocations• Primary Author for all Technical Documentation (e.g. System Architecture Design Document)• Security liaison – for Risk Management and Accreditation Document Set• Manage the System interfaces development with external suppliers and internal stakeholders.• Manage the environment set-ups by third-party for Pre-Production, Model Office, Training & Live, MIS, and Disaster Recovery.

• Implemented the strategic solution for Secure Authenticated Messaging system (SAM) for outsourcing the back office to JP Morgan. Produced & Maintained roll out plan.• Project Managed implementation of SAM system in Luxembourg, Dublin & UK.• Detailed Analysis performed with MFM Operations Departments & Aviva clients for handling of payment instructions from Aviva Group clients & 3rd Parties• Held workshops, produced detailed instructions work flows, decision tree, and discussion paper for strategic solution. Produce Check Point Reports to Project Manager• Held hand over meetings with Middle Office, produced end of project documentation.• Coached permanent staff to take over the SAM system. Supervise Admin staff.

• Providing primary support to Programme Manager for “lift out” fund manager, this involved designing & updating of Operations procedures, arranging workshops/meetings with the fund manager at their location in London. (designed in Visio & version controlled)• Provide day-to-day control of various project plans from team leaders and ensuring interdependencies between the master project plans, this included tracking resources, milestones and being the focal point for all daily queries & ensuring deadlines are met.