Sandy P. Email & Phone Number

Ridgefield Park, NJ, US

• I have almost two-decades experience managing high-level logistics and supply-chain operations for an industry-leading, global producer of consumer electronics and technology products. I have spent most of my career.
• Function as key member of senior leadership team, reporting directly to President of Logistics and acting as client-facing Logistics SME; travel with sales teams to represent Samsung Consumer Electronics Logistics' Dept.
• Manage integrated supply-chain solutions including sourcing, logistics, material, system, packaging, and trade compliance
• Participated in the worldwide implementation and integration of the Global Enterprise (GMP) SAP system and also implemented JDA’s “TMS” in North America
• Manage nine direct reports with responsibility for route planning, dispatching, customer service, and carrier management; and thirty-five indirect reports across eleven separate distribution centers
• Utilize business communication skills to develop high-level corporate partnerships and relationships; demonstrating strong working knowledge and experience with B2B, B2C, and Retail Distribution, Retail, and home.

Ridgefield Park, NJ, US

• Promoted to Senior Logistics Manager and tasked with reorganization department under new transportation Director
• Successfully acted a Project Manager and completed multi-departmental, IT-based technology initiative to provide "On-Time Delivery" information to clients
• Grew team from six to ten logistics coordinators responsible for Outbound Shipping, Order Management, Customer’s OTRQ (On-Time Right Quantity), Revenue Recognition, and Delivery Confirmation; managed twenty external.
• Developed, managed, and exceeded target for key performance indicator to measure the effectiveness of the transportation operation: On-Time Shipping: 98%, On-Time Delivery to customer’s RDD (Requested Delivery Date).
• Provided in-depth, detailed reports to executive management team regarding weekly operation targets, monthly customer service targets, and project performance metrics
• Responsible for identifying and leading initiatives that result in cost savings and cost avoidance while increasing customer satisfaction by providing service improvements

Ridgefield Park, NJ, US

• Promoted to Dept. Manager and tasked with improving vendor relations, adding team members remotely and on-site, and managing communications with 3PL
• Managed a team of six of logistics coordinators responsible for Order Management and Outbound Shipping
• Company added additional Consumer Electronics product lines including: appliance, home electronics, audio/video which required expansion and management of two-to-five warehouses
• Provided complete, full-life cycle Project Management on product, warehouse, and carrier expansions
• Tasked with understanding customer (National, Mass Merchant, Regional Account) special routing requirements, shipping requirements, special label, pallet requirements; communicating updates and resolutions to managers
• Implemented new process incorporating suite of contractors to track and monitor all shipments in real-time

Ridgefield Park, NJ, US

• Promoted to management and assigned a team of four logistics coordinators responsible for: account reconciliation, invoicing, customer returns, credits/debits and export regulations
• Oversaw department changes as company expanded into different consumer product lines and added an additional nine warehouses to assigned territory
• Added a complete new set of clienteles acting as National and Regional Distributors and resellers,
• Travel to sales team locations to resolve issues and to improve relationships between sales and logistics; supported domestic and international sales teams
• Utilized business communication skills to streamline operations and work more directly with distributors, resellers and end-users
• Travel to 3PL sites to conduct SAP training for new warehouse hires on outbound and return processes

Ridgefield Park, NJ, US

• Inventory and transportation management, customer service, return processing, loss/damage claims, customer invoice reconciliation, and report analysis
• Analyzed and reconciled customer invoice short payments, reducing debt to company
• SAP systems' daily operationa
• Employee Training

Bachelor Of Applied Science (B.A.Sc.), Computer And Information Sciences And Support Services

Associate Of Science In Business Administration Emphasis In Information System, Business Administration And Management, General