Lead service delivery research practice that helps clients navigate the changing world of technology and services to drive business growth with digital transformation. Areas of focus for my team include DevOps, cognitive and AI operations, enterprise and application service management and monitoring, I&O transformation, strategic sourcing, service brokering, and outsourcing.

Cross-sector thought leadership development for Deloitte’s Technology, Media & Entertainment and Telecommunications (TMT) practice and Market Development. Frame concepts, manage research & analysis, and develop content on emerging and disruptive technology and business trends, such as IoT.

Lead the development and delivery of research and trends-based content, with analysis and insights on a broad range of subjects related to Product Management and associated disciplines. Determine and evolve topics for study, increasing customer subscription value and engagement.• Identify and investigate best practices for product leaders through surveys, case studies, and ongoing intelligence efforts.• Improved format and delivery of content. Design material for social media outreach driving increased visibility and relevance for the PMEB.• Engage with and foster customer participation and growth for newly launched private community geared for product executives.

Strategic consultant providing guidance for global technology, professional and financial services, and manufacturing firms. Completed numerous engagements including market landscape and competitor research, new product introduction and roadmap competitive threat analyses, partner and go-to-market program reviews, organization benchmarking studies , and best practice assessments.Leveraging knowledge and expertise across a variety of disciplines, addressed assignments across business and technology dimensions within numerous market sectors, from end-user collaborative applications to data-center infrastructure solutions, and mobile device hardware to cloud-computing service and business models.

Program director and leading revenue-generating analyst in IDC's software research group. Developed and managed new service offerings and became a recognized industry analyst providing strategic consulting, customer intelligence, competitive analysis, and expert content on emerging and established technologies, cross-industry dynamics, enterprise IT, and vendor business practices. Served as principal IDC analyst and customer adviser on SOA and Web services market dynamics and practices spanning applications, development, deployment, integration, information management, and systems infrastructure. Counseled an extensive base of IT vendors and consumers, from start ups to Fortune 100 companies and top Wall Street investment firms. Advised clients on product strategies, market opportunity and segmentation planning, product positioning and messaging, partnership options, and go-to-market initiatives with hands-on senior level advisory sessions.Provided guidance and domain expertise on: app development and architecture practices, technology advancements, vendor positioning, IT and business priorities, customer challenges, governance, and business transformation trends. Provided critical perspectives on integration, BPM, master data, virtualization, and emerging consumption models including SaaS & Cloud services.

Provided research and market opportunity assessments focused on regional, industry, and company size segments across software, hardware, and services domains. Designed, managed, analyzed, and presented on numerous quantitative and qualitative research studies on IT solution purchasing and consumer dynamics.

Researched and consulted on enterprise application market trends and technology advancements. Delivered comprehensive market reports on cross-industry enterprise applications including Financial/Accounting, HR, CRM, project, and asset management technologies.

Developed in-depth competitive profiles and market-trend analysis for corporate strategy, product, communications, and sales plans. Regularly consulted to executives, product, marketing, sales, and finance leaders.Optimized and delivered corporate win/loss reporting and analysis. Designed and integrated an automated feed into sales force systems and executive dashboards driving faster awareness and competitive response.

Led projects to improve official membership and sales reporting resulting in shortened financial, regulatory, and forecasting cycles with increased accuracy rates. Represented department in pan-enterprise system projects.Defined and implemented business processes and automated solutions, including spearheading the development of a highly successful corporate-wide sales forecasting system from initial design to implementation and training.

• Performed systems and application design for the development and processing of securitized collateral products.• Established data communication methodologies and procedures in coordination with clients and partners.• Developed presentation material and demonstrated system functions for prospective clients. • Provided ongoing research, analysis, and programming of trust functions including business analysis, requirements definition, and project plans.