Director of product management for Twilio SendGrid - Email API, Customer Lifecycle, Mail Delivery, Deliverability, Compliance, and Infrastructure.Consistently rated as a strong or significant contributor to the business.

Senior manager of SendGrid Customer Lifecycle product team - Billing, Identity, Accounts, Partnerships, and User Interfaces.

Principal product manager of SendGrid partnerships, providing strategic direction to drive concrete delivery plans. Set product direction to realize above average revenue growth through partner channels while reducing maintenance costs and support overhead, which includes divesting from underperforming resellers.

As a senior staff product manager on Firefox, I owned the overall strategy for protecting personal identity online (usernames, passwords, and email addresses). My work encompassed an entire vertical of consumer focused privacy & security products including password management, breach alerts, and email masking:* Firefox Lockwise: https://www.mozilla.org/en-US/firefox/lockwise/* Firefox Monitor: https://monitor.firefox.com/* Firefox Password Manager: https://www.mozilla.org/en-US/firefox/features/password-manager/* Email Relay (early discovery): https://relay.firefox.com/

Redsson represents a family of SaaS products (Ruby on Rails) for healthcare, utility, and government institutions, where I• run evaluative experiments for product and market validation• research to generate and refine product and market ideas• work with users, and data mine, to understand blockers and pains to drive initiatives• manage the development schedule and releases• provide executive level support in product strategy and quarterly objectives

CompPro (formerly Gaus Systems) is a SaaS company primarily providing employee costing and reporting tools. As the product manager, I• learn from our users to provide tools that solve problems• identify customers and work with them to understand their day-to-day frustrations• work with the team to build immediate and long term solutions• collect feedback for continuous improvement

Crowd Favorite is a digital agency, building custom websites and web applications ranging a broad-spectrum in scale and size – from the 20-hour projects to 2,000+-hour projects.• I lead the project management office / division.• I manage custom software solutions and web applications -- both individual projects and full-scale products.• I provide executive level support in project and product strategy.