Sandy Salas Csm, Lssgb,Cspo Email & Phone Number

Fulshear, TX, US

Providence, RI, US

• Managed stakeholders’ relations during the launching of the POC.
• Facilitated and coordinated vendor relations and meetings for the POC.
• Updated POC documents with the stakeholders.
• Created surveys to gather feedback on the testing of the applications.
• Worked with various IT to discuss solutions to customer data for Food Safety Recall compliance.
• Created workflows for the current and future states of the various data sources for Food Safety Recall processes.

London, England, GB

Implementation of Digital solutions toward the improvement of workplace solutions.

Managed the backlog and worked with the developers and Product Owners to prioritize the backlog. I worked on the upgrade of the Hawaiian Airlines Experience website. Manage the creation and update BRG for Rental Car Project.Facilitate and coordinate meetings for projects and user stories requirements gathering.Reviewed Use Cases and worked with the QA team.

Allentown, PA, US

Creates and manage project resources and budgetReconciles monthly budget and accruals.Communicated project risks to LeadershipCoordinate Scrum Ceremonies.Provides a single point of contact for projects

San Ramon, CA, US

• Developed test plans and detailed scripts (test scenarios/cases) utilized across 15 business units. Responsible for various system testing, troubleshooting, and tracked status through resolution.
• Created project documents including training guides and requirements/ design documents.
• Analyzed Business Unit processes to streamline processes.
• Resolved BU issues related to Power BI and Date related issues.
• Coordinated with Product Owner to prioritize and create User Stories.
• Guided the team during the transition from waterfall to Agile.

Chicago, IL, US

• Project Highlight: Deployed an Enterprise digital automated tool (recipient of 2019 CIO100) that assists oversold flights impacting over 200,000 passengers a day.
• Orchestrated 8 cross-functional teams in the implementation of a global application.
• Collaborated with 20 business and technology team members during UAT.
• Identify key business process improvements and replaced them through application upgrades.
• Implemented global upgrades to Check-in KIOSKs, Booking / Ticketing systems, and Mobile systems.
• Refined mock-ups for web changes that impacted 75% of the frontline agents and back offices.

Houston, TX, US

Project Highlight: Delivered a new accounting system to improve month-end processes and tidal jobs with an Oracle upgrade. Project Highlight: Conducted cost/benefit analysis, including return on investment for a new Enterprise billing system merging the old system with a new system.Executed new solutions (commercial software, custom development, and system.

Houston, Texas, US

• Created Business Requirements Functional Specifications (BRFD) for application improvements.
• Analyzed and documented, business processes, workflows, and identifying business solutions for Customer Benefits. Customer Contracts, HR, Legal, accounting, and Legislature departments.
• Engaged Product Owner in the maintenance of backlog user stories.
• Collaborated with Product Owner to implement SharePoint changes in work-flows and implemented new SharePoint Sites.
• Analyzes business processes and systems to develop tactical and strategic planning initiatives, products, services, and/or programs to support organizational goals (quality, production, customer service, operational.
• Coordinates business analyst tasks on information technology projects and provide project team member guidance/support throughout the project life cycle and implementation of SharePoint sites.

• Implemented solutions to improved business efficiency and reduce cost.
• Collaborated with clients to determine and document Business Processes and Data flows.
• Identified opportunities for improving business processes and implementing new processes.
• Analyzes the requirements for new systems and determine enhancements for the existing systems.
• liaison between departmental end-users, business users, developers in the analysis, design, configuration, testing, and maintenance of systems to ensure optimal operational performance.
• Collaborated with clients during user acceptance testing of the new system’s functionality.

Chicago, IL, US

• Project Highlight: Identified key components and oversights in the new training Infrastructure preventing implementation re-work and saving 15% of the total budget. Project Highlight: Consulted in the architecture.
• Collaborated with various management teams, vendors, and virtual teams to deploy applications system-wide
• Spear-headed the coordination with Senior Project Managers and Program Managers in the prioritization of backlog user stories, Sprints, and dependencies of projects to deliver new features.
• Facilitated team interviews in the creation of backlog stories and defining Business Processes.
• Developed overall estimates and procured funding for application development across various technology teams.
• Delivered process, data flows, and training documents.

Chicago, IL, US

• Project Highlight – Conduct cost/benefit analysis in the evaluation of company processes, IT applications, personnel and identified new solutions and implemented new changes that impacted thousands of employees Project.
• Managed the ACI Database which was utilized by multiple applications across the System.
• Directed and managed Gate Related project development from start through the Deployment.
• Coordinated and facilitated workshops to determine workflow processes and determine requirements in the development of new enhancements and projects to reduce cost and improve efficiencies.
• Guided the SMEs in the prioritization of backlog.
• Constructed cost estimates and cost benefits of enhancements and new products.

Business, Finanace

Lean Six Sigma - Green Belt, Project Manager Prep Classes

Bachelor'S Degree, Business Administration And Management, General