Responsible for creating a high quality dining experience for customers by assisting with meal preparation, dining room preparation, and meal service consistent with regulations and established policies, procedures and best practices.

Responsible for developing, testing and deploying surveys. Analysis of client data to make sure they matched specifications. Imported data into appropriate systems to create web or paper surveys deliverables. Validated data from survey responses using SQL and SAS. Created ad hoc reports as needed to the project manager. Received a DOD Common Access Card (cac) to access military databases by passing a national security background investigation(e-QIP) from the FBI and National Agency Check.Clients include: UCLA, Department of Defense, Department of Health and Human Services, Department of Veterans Affairs *Performed timeline analysis across multiple projects to determine priorities *Developed training material and documentation *Managed the set-up, generation, and quality assurance of multiple web surveys *Loaded client data into various systems *Created complex SQL queries to validate data *Gathered and interpret client requirements

Provided software/technology product management solutions for marketing products.Created custom web stores and reports on web server and on Filemaker Pro server. * Create organized, easily understood Excel reports * Analyze requirements, provide estimates for projects * Design, code a custom accounting system in Filemaker Pro * Design, code and support custom PHP/HTML/CSS web applications * Research and analyze reports to identify opportunities * Design, code a custom accounting system in Filemaker Pro * Continuous updates and regular maintenance * Provide end user training, resolve questions, and recommend changes * Create flyers in Photoshop and logos in Illustrator

Ensure that the Health Plan is successful in submitting annual HEDIS data to NCQA. These submissions make it possible to measure healthcare effectiveness nation wide from different health plans across 69 measures of patient care. Worked with clients to assist in the successful completion of their HEDIS project, IDSS submission, PLD file creation, Health Outcomes file creation, CAHPS, Medicare star ratings. Analysis of client data health plan data; Member, Enrollment, Provider, Lab, Visits, Pharmacy, etc. Provide guidance to clients on HEDIS, MRR data issues and questions. Clients include: Medica, Sierra, Unity, Western Health, Pacific Source, Sanford Health.*Created datamarts on SQL Server 2005/2008 and Oracle platforms*Automated processes where possible to streamline work and minimize errors*Designed and developed HTML/PHP/CSS code for company web portal webinars*Developed complex queries utilizing both Oracle and MS SQL Server*Experienced in HEDIS, MRR data requirements

Provided customer support for the assembly shop floor cost management systems. Monitored data warehouse activities and ERP related jobsBuild custom tables and views in Oracle database *Developed and debugged RPG code for the Cost Management System*Created custom scripts, procedures in SSMS (SQL Server Management Studio)*Developed, tested ETL data warehouse mappings using Informatica*Created reports in Crystal reports*Created documentation in Viso*Preformed software updates to SQL Server software machines