Product designer at Store of Future Farfetch specialising in redesigning the retail experience for luxury clients with emerging technologies to further elevate the feeling of exclusivity, luxury and personalisation.

UX specialist at Telstra Digital specialising in strategy and design of small business team. Independently manage projects from initial discovery to delivery completion. UX expert for assigned project team, participating in workshops, providing best practise and recommendations from research and/or user testing results. Mapping out new flows to improve on current customer experience to reach end goal. Developing high fidelity wireframes, interactive prototypes, conducting user test… Show more UX specialist at Telstra Digital specialising in strategy and design of small business team. Independently manage projects from initial discovery to delivery completion. UX expert for assigned project team, participating in workshops, providing best practise and recommendations from research and/or user testing results. Mapping out new flows to improve on current customer experience to reach end goal. Developing high fidelity wireframes, interactive prototypes, conducting user test interviews, presenting findings and making iterative changes to design as recommended by user tests and/or stakeholders. Communicate daily with project teams and confidently manage creative workloads, such as visual designer and copywriter into agile sprints as required. Taking responsibility of all things design. Show less

Consultant at IBM iX specialising in UX/CX, digital marketing and strategy. Work directly with clients, facilitating workshops and delivering best practise to strategically change the way companies engage with their customers.Using design thinking principles to better problem solve, understand core business problem to more effectively gather data for the development of personas, wireframes and prototypes.

Project manager for GTS and GPS group at IBM.Confidently manage client projects from start to finish, utilising ITIL and Agile methodology. Develop cloud infrastructure strategy with technical experts to present to clients. On approval, develop detailed project plan and gather required technical resources for engagement to commence.

Graduated from the 2013 IBM GTS Graduate Program in January 2014 as an associate service management and base growth sales graduate for southern cluster.Directly working with project directors on delivery team pipeline, use analytical skills to predict month signings and new revenue projects required to reach quarterly sale targets. Working within project teams for delivery, successfully coordinating the service management program and continually working with clients to achieve desirable… Show more Graduated from the 2013 IBM GTS Graduate Program in January 2014 as an associate service management and base growth sales graduate for southern cluster.Directly working with project directors on delivery team pipeline, use analytical skills to predict month signings and new revenue projects required to reach quarterly sale targets. Working within project teams for delivery, successfully coordinating the service management program and continually working with clients to achieve desirable outcomes. Show less

Selected Accomplishments: • Independently plan end-to-end client and internal company events, '​ VanceInfo Technologies Asia Pacific Outsourcing Event', including cold-call client engagement and research strategic trends to better cater for client direction.• Responsible for all internal company communications, account expenses and external promotional activities• Worked with technical lead to deliver website and application user interface designs, create client… Show more Selected Accomplishments: • Independently plan end-to-end client and internal company events, '​ VanceInfo Technologies Asia Pacific Outsourcing Event', including cold-call client engagement and research strategic trends to better cater for client direction.• Responsible for all internal company communications, account expenses and external promotional activities• Worked with technical lead to deliver website and application user interface designs, create client engagement application presentations, testing demos and usability. Show less