Cultivating a learning culture

• Serving as a key project manager to assigned projects, implement related products, services, and training to new and existing customers and staff
• Building business relationships with customers and deal with relational challenges as they come up

Sands China Ltd. (HKEx: 1928) is the leading developer, owner and operator of multi-use integrated resorts and casinos in Macao.We own The Venetian® Macao, Sands® Macao, The Plaza™ Macao, Sands® Cotai Central, and The Parisian Macao. Our combined properties feature close to 13,000 hotel rooms and approximately 150 different restaurants and food outlets.

• Understand strategic talent needs (managerial and above positions) of five Sands China Limited properties (Sands Macau, Venetian Macau, Holiday Inn Cotai Strip, Conrad Macau, and the Parisian Macau) in order to identify and implement innovative solutions to support internal and external talent pipeline
• Utilise various recruitment channels to advertise vacancies internally and externally (LinkedIn, Google, Newspaper, Referrals, Company Career Page, Internal Transfer etc.)
• Review and screen on average 250 profiles per week for appropriateness of skills, experience and knowledge in relation to position requirements
• Provide complete, accurate, and inspiring information to candidates about the company and positions (oversees average 3 senior level positions and 12+ managerial positions)
• Work with C&B team to structure and negotiate compensation with successful candidates, recruitment agencies and Hiring Managers
• Arrange and conduct interviews with senior management candidates
• Support mass-recruitment activities and job fairs (including oversea recruitment trips)
• Map the talent market and build talent pipeline
• Create and maintained CV candidate pool of 3500+ managerial and above candidates
• Use effective communication approaches to proactively and timely keep candidates inform about their application status (verbally or in written format)

****March 2016-Nov 2016, moved to Training & Development with the following responsibilities****

• Acted as a change catalyst in the cultural and organizational transformation by promoting process improvement that drove behaviour changes through Kaizen events and Six Sigma activities with average increase of 40% productivity, achieving over USD $5,000,000 gains
• Partnered with 13+ departments to pioneer Integrated Resort Team Member program - company-wide cross training program
• Identified training needs, planned and developed training materials, implemented and evaluated training reviews in order to support business strategies
• Supported departments in developing leadership capabilities and functional excellence
• Facilitated assigned training and ensure effective knowledge and skills transfer
• Inducted, coached and mentored new team members
• Supported individual and team developments by providing coaching feedbacks to trainers on facilitation skills and contents of trainings
• Maintained close relationships and regular communications with senior leaders

Sands China Ltd. (HKEx: 1928) holds one of six concessions in Macao (The Venetian® Macao, Sands® Macao, The Plaza™ Macao and Sands® Cotai Central)

• Managed on average 15 top-level search assignments per month
• Screened 120+ candidates per week through LinkedIn and job positing websites
• Arranged four to six phone or face to face interviews per month for top level candidates
• Provide dtimely follow-up with candidates to provide post-interview feedbacks
• Maintained CV candidate pool of over 3,000+ senior management candidates
• Managed and contracted15 agency service agreements (both new and renewal)

• Initiated 80-100 candidate background collection and validation process
• Assisted with planning and executing of 84 workshops and three conferences
• Managed and balanced budget of US$100,000 and processed reimbursements
• Maintained good business relationship and rapport with vendors and clients

• Organized the day-of coordination of 11 events
• Coordinated wedding processional orders and accompanied brides as the bridal secretary

• Contributed to the daily operation of the front office (check-in, check-out, cashier)
• Prioritized and responded to incoming calls as the PBX officer

• Took lead role in planning, execution, and marketing of 11 cultural and social events.
• Developed proposals for events and managed financial budget of US$45,000
• Chaired weekly general assembly meeting that involved 21 member clubs