Sandy Wickes Email & Phone Number

Raleigh-Durham, North Carolina Area

Develop, monitor and analyze customized reports designed to monitor progress towards operations, financial, clinical, human resource and quality goals of Advance Community Health.

Raleigh-Durham, North Carolina Area

Food Bank of Central and Eastern North Carolina

Research Triangle Park, Nc

US and India team lead providing global reporting solutions for HR, management, legal and other IBM employees. Specialties included historical and legal reporting, process improvements and documentation, and building customer relationships. Led 13 analysts supporting thousands of customers worldwide. * Served as department expert in assisting Legal Department with time sensitive employee data reporting for litigation and special studies consistently beating deadlines to assist IBM's defense team. * Developed and maintained a database used to identify employees owing IBM money so funds could be collected prior to employee's separation.* Reduced turnaround time and defects from India team by conducting weekly team meetings to discuss issues, address questions, share knowledge and coach on defects. * Assisted Chairman's office in locating former key contributors using SAS to research IBM's historical databases so the company-wide Centennial celebration encompassed IBM's recent and past history. * Teamed with members of Compensation to develop reports supporting compensation programs (i.e., GDP, salary surveys, salary increase program, and position classification) enabling the successful development, implementation and monitoring of these programs. * Provided geographical reports by utilizing Microsoft Access to download, format and create DB2 tables to identify and contact employees impacted by natural disasters. * Supported move toward self-service reporting tools (Hyperion & Cognos) by recommending new reports, suggesting enhancements and assisting in change management.* Managed and completed ahead of schedule annual revalidation of production reports to ensure compliance with IBM's business guidelines. * Participated in weekend system testing after MVS system upgrades identifying problems negatively impacting reporting capabilities. * Utilized SAS email to develop customized, automated letters for H1B visa holders resulting in savings of ½ a headcount.

Durham, Nc

Global team lead providing HR reporting solutions for IBM. * Played an instrumental role in transitioning work from the US to India on schedule in order to reduce resource costs. * Automated a manual process for delivering performance management goals and assessments using Hyperion Intelligence.* Assisted management in meeting corporate performance management deadlines by teaming with IT to develop DB2 tables so reports could be developed capturing metrics. Collaborated with cross-functional team to finalize requirements, prepare test cases and test PBC management web reports to ensure a timely, successful roll-out. * Developed detailed process documentation for a facilitator/student training manual and created lesson plans, lab exercises and tests to be used for training new employees in India.* Spent a month in India training a team of new hires. Developed strong communication skills and relationships creating a solid foundation for next phase of training.* Monitored, reviewed and corrected work done by India to ensure accurate and timely reports were completed for customers resulting in high quality deliverables and improved performance. * Transitioned work back to IBM by identifying gap items and ensuring proper training was conducted and by complying with Fidelity's system strategy and direction for safeguarding documents and information resulting in a seamless move. * Quickly learned Hyperion (Brio) and streamlined production by converting QMF reports into Brio documents.* Developed headcount reports used by IBM tax department to file with New York State resulting in an annual savings of $30M.

Raleigh-Durham, North Carolina Area

US team lead and data/reporting analyst providing customized adhoc reports for HR, management & legal.

Poughkeepsie, Ny

Reporting support for Compensation programs such as salary forecasting, salary increase program, measurements & salary equity analysis.

Poughkeepsie, Ny

* Salary planning & administration support* Position evaluation & classification

Hopewell Junction, Ny

* Assisted mgrs in filling job openings with internal IBM candidates.* Assisted mgrs in relocating employees with hardships.* Conducted weekly seminars explaining relocation plans and benefits.* Coordinated programmer retraining program.

Hopewell Junction, Ny

Secretary in HR supporting Recruiting, Placement and Transfers, Employee Relations and Personnel Counselors

Education record

Microsoft Excel Microsoft Access Oracle PL/SQL

Courses In Business Administration And Management, General

Secretarial