Sanele Mdlalose Email and Phone Number

Customs Specialist(Contact Centre) DHL Express, Sep 2023 ‐ August 2024- Monitor our trace shipment efficiently - Address and resolve customer queries promptly - Collaborate with import, services stations to manage customer’s shipments - Ensure timely call backs to customers within specific time frames - Collaborate with DHL branches both locally and internationally - Providing explanation of clearance procedures - Proactively tracking shipments - Assisting… Show more Customs Specialist(Contact Centre) DHL Express, Sep 2023 ‐ August 2024- Monitor our trace shipment efficiently - Address and resolve customer queries promptly - Collaborate with import, services stations to manage customer’s shipments - Ensure timely call backs to customers within specific time frames - Collaborate with DHL branches both locally and internationally - Providing explanation of clearance procedures - Proactively tracking shipments - Assisting with clearance delay inbound - Handling inbound calls - Furnishing with accurate quotation for imports Show less

-Hanging stock and merchandising them on the sales floor-Housekeeping and cleaning.-Customer service -Preventing stock loss by monitoring departments

- Ensure the security and safety of the premises- Staying on patrol- Monitoring surveillance equipment- Performing building inspections- Safeguarding the entry points- Verifying visitors

Retrieve required items from the inventory- Ensure the items are in good condition- Wrap items securely- Pack items for shipping

Ensuring cleanliness, tidiness and safety of the work environment- Loading and offloading of delivery vehicles- Accepting delivery of Inventory- Counting and confirming of inventory- Inspection of inventory for faults and damages- Communication of faults to relevant parties- Marking and labeling of stock- Loading and wrapping stock on pallets- Building loads with forklift and electric jack pallet