Sangam S. Email & Phone Number

Australia

North Sydney, New South Wales, Australia

• Managed and maintained Microsoft Windows Server Stack and related technologies like Active Directory, AAD, DHCP, DNS, NPS, DFS, GPO, adhering to industry best practices and company policies• Demonstrated expertise in administering and maintaining computer systems, encompassing physical servers, virtual environments (VMware, Hyper-V), and cloud environments (AWS, Azure)• Proactively managed network congestion, bottlenecks, and monitored network traffic to optimize performance• Identified and resolved server, network, and software issues, ensuring reliability, availability, and quality of service in compliance with SLAs and corporate standards• Managed WAN/SDWAN, VPN, and LAN connectivity technologies, ensuring seamless connectivity and data integrity for efficient operations• Executed planned outages and change management processes for system hardware and software upgrades and expansions, focusing on reliability, quality, and organizational growth• Ensured system and application security through access controls, multifactor authentication, and data loss prevention mechanisms• Conducted continuous performance monitoring, in-depth analysis, and prompt issue resolution to ensure uninterrupted service• Performed regular security assessments and audits of both public-facing and internal networks and protocols• Maintained the currency of security patches and updates for systems and network devices.• Established comprehensive incident response plans for lost devices and data breaches and action in company's best interest

Mascot, New South Wales, Australia

Alexandria

Acting as technical lead to identify and implement solutions to problems affecting IT services. Designing on-prem and cloud based solutions to meet business needs with a focus on security, scalability and reliability keeping cost in mind.