❖ Assisted patients with their daily personal care routine to improve their hygiene and wellbeing. ❖ Provided physical and emotional support to patients with compassion, contributing to their overall health and well-being. ❖ Collaborated with home care leaders to operate programs and provided feedback from participants to suggest improvements. ❖ Maintained detailed records and documentation of program operations and participation activities. ❖ Provided exceptional customer service by listening attentively to customers' concerns and answering their questions. ❖ Managed the smooth operation of home care visits by effectively managing time andcoordinating with home care assistants to achieve customer satisfaction. ❖ Performed light housekeeping tasks, such as dusting and vacuuming 130+ rooms, changing bed linens 90+ times, and doing 50+ loads of laundry. ❖ Developed practical and creative strategies to involve willing family members, resulting in 2 out of 5 clients spending more regular quality time with family members long term. ❖ Prepared approximately 300 meals that accommodated different allergies, intolerances, dietary requirements, and preferences. ❖ Observed, monitored, and recorded clients' physical and emotional well-being, reporting any changes promptly to senior staff and preventing seven potentially fatal episodes. ❖ Assisted 11 clients in accessing the community by teaching them basic internet skills, using tablets rather than computers.

- Assisted residents with their daily personal care routines to enhance hygiene and well-being.- Provided physical and emotional support to residents with compassion, positively impacting their health.- Collaborated with home care leaders to enhance program effectiveness, offering valuable participant feedback.- Maintained detailed records and documentation of program operations and participation activities.- Assisted in maintaining the home in house keeping and laundry - Assisted in self centred care with sympathy and empathy

• Provided essential personal care support to enhance patients' hygiene and well-being.• Offered both physical and emotional assistance with compassion, contributing to overall patient health.• Collaborated with home care leadership to enhance program effectiveness and gathered participant feedback for continuous improvement.• Maintained comprehensive program records and participation documentation to ensure smooth operations.