Experienced Virtual Relationship Manager at DBS Bank, Chennai, specialising in consumer banking. Proven track record in engaging with Emerging, Affluent, and Treasures clients to foster sustainable relationships and optimise client economics. Skilled in statistical analysis, personal finance advising, and wealth management strategies. Adept at managing client onboarding processes, conducting investment and insurance portfolio reviews, and ensuring compliance with audit and regulatory requirements. Proficient in MS Office Suite, Power BI, and customer support & CRM. Committed to process ownership and stakeholder engagement while continuously seeking operational improvements through customer feedback.