Sangeetha Ravikumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

An opportunity to lead the HRBP & TA efforts for the amazing Truecaller team.

India

As part of the acquisition, integrated the incredible teams, hired exceptional talent, nurtured individuals, understood the challenges to provide solutions, and process improvements, and overall handled a smooth acquisition transition.Lead as HRBP Head for India, Japan & China.

Bengaluru Area, India

(Acquired by Aktana)Played the role of Head HR - India at this AI product start-up, where I get to do a gamut of things spearheading HR by handling the entire employee life cycle i.e. from onboarding to offboarding including office administration & IT management. * Put together a great team by recruiting amazing talent for the rocketship.* Building a place, a positive culture where employees love to come to work.* Work includes compliance, payroll, compensation & benefits, training, wellness, policies, asset & visa management, setting processes and structure in place in both office and remote work styles.* Trying to keep things simple, practical, and running smoothly.

Bangalore

A services company where I was part of the acquisition & growth, allowing me an opportunity to explore many areas and manage a team.* Handle day-to-day HR Operations, promote work-life balance and a positive environment* Drive Talent Management and Talent Development by being a POC for IND, MX & US office* Implement HR strategies, deliver projects, conduct orientation, training, TNA* Performance management, Skip levels, RAG Analysis, determine NPS, ESAT thru Org. Health surveys* Connect, collaborate with people, establish reliable relations, address grievances * Define & implement Policies, Processes, HR Metrics, Audits, and Compliances* Maintain and enhance Talent Engagement/Culture - Rewards and Recognition, Employee Engagement activities (onsite & offsite), CSR, Corp. Communications, Visa management, etc.* Had set policies and processes in place for the Admin team and handed it over.

Hyderabad Area, India

A LMS SaaS product company•Handled a team of 5, and mentored to provide better service.•Define, revise policies, and frame policies to adhere to the organizational standards, drafted employee handbook first cut. •Handled various insurance details such as GMC, GPA, GTL etc.•Specialized in visa processing for various countries especially the US with a 100% success rate in 4+ years having done 250+ visas. • Maintaining employee documents, generalist, HRIS, orientation, and induction.•Initiate & and drive Employee Engagement approaches, CSR, and HR activities to develop the culture of the company.•Drafting and finalizing content to be hosted on the intranet web page, newsletters, and internal mailers.•Involved in project management, new office development & design with various stakeholders.* Handled office administration, new office project management, travel etc.

Bangalore

A services & product-based company, where I got exposure to the Professional MNC World, with great IJPs which helped me to learn & gain experience in a short span.- Executive Assistant to Director - India of Dell Global Financial Services (GFS)- Part of People initiative or Corp. Communications team - Handled various job roles in international process in providing both voice & non-voice support, in teams like Credit Card Order Processing & A/R - Cash Applications team.- Handled escalated calls and exhibited the highest standards of customer service.- Addressed various issues, and complaints raised by customers and resolved them to their satisfaction.- Monitored the job handled by the agents, audited their performance, and provided superior process and customer service training.- Reported team activities, identified scope for betterment & recommended appropriate strategies to streamline the process.- Process documentation and trainer for new hires to bring them up to mark within time.

Chennai Area, India

Executive Development Program, Human Resource Management

Diploma In Psychology, Basic Counselling Skills

Master'S Degree, Human Resource Management

Bachelor'S Degree, Science