I manage the HR and Talent Management Advisory.

Mayflower is a premium language service provider, operating from Bangalore. I head HR, Admin and IT for an organization of 70+ project managers, and approx. 4000+ freelance translators. My role focuses on -1. Establishing appropriate and effective communication channels2. Establishing talent development practices 3. Implementing organizational feedback mechanisms4. Implementing new-age employee engagement practices 5. Assisting with Image Management of Leaders

1.HR Operations, Performance Management, Competency Development, Comp & Ben, and HR Analytics - work with the HR Team in the US to establish HR processes that will work seamlessly across India and the US offices2.Build an Employee Engagement culture that integrates employees at remote locations to the parent organization through constant interactive dialogue and regular presence at client locations (Chennai, Bangalore and the US)3.Coach people managers4.Launch and run Talent Management programs for Critical Resources, Hi-Potential Employees, and Successors for Leadership levels5.Recruitment – Independent responsibility of hiring Managers and Sr. Managers for the Engineering Division6.Training – introducing various channels of learning suitable for the targeted audience

Job responsibilities included all initiatives to develop and maintain a motivated and productive talent pool. Handled majority of the business units in the organization, and was invited by Business Leaders to build high engagement levels among team members1.Development and annual review of HR Policies and Implementation of the same2.Partner with business to develop a talent pipeline to meet business requirements through building career paths for employees, retention programs, understanding the pulse on the floor, assisting in handling people and leadership issues, and manage the utilization of all the Rewards & Recognition budgets3.Conduct regular organizational surveys to gather feedback and implement mitigation plans – Manager Feedback Survey, Employee Engagement Survey, Best Buddy Survey, Client Feedback Survey, Reverse Feedback Survey.4.Run the annual Performance Management process, manage the Compensation and Benefits process ; Support Business Heads with maintaining their P&L ; Contribute to plugging revenue leaks5.Internal Job Rotations – Source as many resources internally (both within and from outside Bangalore offices) before going external for a new position, thus encouraging job rotation that will beat monotony as a reason for attrition.6.Transition – Assisting in setting up new business units ; Working with client HRs to explain HR practices in India7.Sales HR - preparing collaterals for clients and potential customers, meeting with potential customers to discuss HR specifics

Employee engagment, Corporate HR - policies and processes, Grievance redressal, Employee Relations, building the in-house HRMS