- Built Quality Assurance (QA) platform in Salesforce (Health Cloud) to proactively/reactively alert 50+ possible errors within the data- Developed data flow and field mapping process for COVID-19 Case survey as final QA tester- Responded to urgent ad-hoc data request from leaderships and Chief Public Health Officer (CPHO)

- Refined and generated multiple reports including National Interoperable Notifiable Diseases Surveillance System (NINDSS) report and University of Adelaide modelling report by SQL/Stata/R/Power BI - Tested and improved data flow formulas to automate patient records such as demographical, exposures, lab result and vaccinations- Developed a system process to inform government message to COVID-19 household contacts using STATA and SQL that has sent half million SMS

- Quoted 100+ tiling packages to local builders, actively communicated to clarify building specifications- Remarkable Project: RAAF Edinburgh LIA 16 buildings refurbishment (McMahon), Valued: $316,000- Project management including organising labour, supplies, schedules, handling various site issues, and project relevant documentation

- Leveraged Customer Relationship Management (CRM) insights and sales history to improve customer rapport and provided account-specific sales solutions- Supported customer’s IT issues by internal and external methods (Jira, Confluence, Freshservice and etc.)- Provided working/reporting templates to team members which improved sales performance by 20%

- Identified the As-Is of current business and examined the validity of data and business processes to discover insights- Performed data analysis, data modelling, visualisation, and machine learning using various tools- Defined To-Be business models and system requirements followed by discussions with multiple stakeholders - Grew together with the company as a 5th starting member, successfully completed 13 projects